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  1. Drop the New Passwordless Email-Based Login System

    The new passwordless login mechanism (magic.link) takes up to 30 seconds to use. Our organization uses Office 365 and the email login links take 20-30 seconds to appear in our inboxes. Please offer a traditional password-based login mechanism.

    52 votes

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    17 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for taking the time to provide this feedback. It has been helpful to us to learn directly from you about the areas of this feature that we can improve upon to better meet your needs.

    Improved security and email confirmation were a couple benefits we are excited that this feature allowed us to introduce and we are just as dedicated to making the overall user experience great as well.

    To that end, we’ve already started work with our vendor (Magic.link) to make improvements to improve email deliverability.

    Here are few more things we’ve learned and will be getting to work on as well as considering for upcoming improvements.

    Reduce the frequency in which signing in is needed.

    Faster email delivery.

    Improved the experience when navigating between tabs once the Magic Link is clicked in emails.

    More authentication configuration options to choose from.

    Please, continue to help us by…

  2. Two factor authentication for admins

    Add a feature that allows admins to require two factor authentication for their agents and admins.

    10 votes

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    3 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  3. 9 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have one log in for linked accounts

    When a company has more than one instance of UserVoice to manage, there is a need to have one log in, instead of having to manage multiple passwords for each instance.

    5 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  5. Import Domains for a private forums

    When authorizing domains for a private forum, you must add them one by one in the settings. It would be ideal if admins could import a list of email domains. This is important for an account that needs to import multiple domains for a single private forum.

    5 votes

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    1 comment  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  6. One Authentication for All Sites and remember by default.

    Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  8. UserVoice to provide DMARC support for custom domains.

    UserVoice to provide DMARC support for custom domains.

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make OpenID Connect support V2 of Azure Active Directory

    While UserVoice has support for OpenID Connect, this does not work with V2 of Azure Active Directory. This is problem for non microsoft businesses and MSFT consumer domains that want to use our OpenID Connect feature with Azure Active Directory.

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add support for SAML single logout

    When a user logs out of UserVoice, log them out of the identity provider as well.

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to grant access to specific forums with SAML

    If using SAML, it would be ideal if you could grant or deny access to specific forums.

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  12. Be able to search SSO Logs

    1. You need to troubleshoot an SSO issue and find a token for a specific user
    2. You have to scroll through every single page of SSO logs to find the one you want.
    3. This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
    4. Need to be able to search the logs by email address, username and if possible, GUIDs as well.
    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow adding emails as aliases and accounts with + sign in them

    I have an email in gmail which has a "+" sign. I cannot add it to my Microsoft account now (and use to sign in), because I get an info that + is not correct and Microsoft doesn't allow this kind of signs.
    Please add + to allowed signs.

    2 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  15. Customize the admin sign-in page

    Allow the customization of the allowed authentication methods and/or appearance of the admin sign-in pages

    2 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow logout screen to be editable

    We need to be able to edit the message people get when they log out with a closed site. I need to be able to link them to where they can log in versus just telling them they have to log in.

    2 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to use the same SSO config across multiple UserVoice instances

    We have multiple instances with UserVoice, and with each one we have to go through the process of configuring SSO. It would be great if it was possible to configure once, and then copy that across each instance so that each one doesn't have to go through our Dev and Stage testing each time.

    2 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  18. Extend Magic Link expiration time

    Currently, Magic link authentication expires after 10 minutes.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  19. Different SSO providers visible for admin sign-on and end user sign-on

    Display employee SSO on /admin and only show end user SSO on the Web Portal.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support IDN e-mail addresses

    IDN domains are not invalid, allow them to be used for your services.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
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