General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
25 results found
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Public Roadmap I would like to be able to order things that we're planning to do into a public roadmap of sorts that can show on the UserVoice portal. Ideally I'd like to group items into buckets so we can show what we're working on at a high level, with detailed items shown if you dig into a bucket, but serial priority would work initially.
290 votesHello 👋,
Thank you for your feedback on this idea.
We’ve recently introduced a 'Public (external)' share option for any Kanban style roadmap you create that allows for easy sharing of your roadmap in a public context. Visitors to the roadmap don't have to authenticate in order to view features across all statuses, filter by product area, explore additional feature details, or quickly access your web portal to leave further feedback.
Thanks again for your continued support.
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Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
44 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Automatic triggered notifications and status updates Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.
35 votesHi! Thanks for your interest in this idea. We are currently in the process of looking into this and would love more feedback on the following:
- For setting default idea statuses - would the default status be across all forums or forum specific? Would you also want to set a default message to subscribed users?
- For idea thresholds - How would you want to be notified a threshold has been reached on an idea? Which criteria is most important? (votes, comments, importance scores?)
- Additionally, how would this differ from setting a saved view with advanced filters with vote/comment thresholds?
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Ability to filter for ideas that are tied to Features To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.
23 votes -
Advanced filtering should be able to filter on more than one label with AND logic I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.
Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."
19 votesThanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. With that said, we could use your help to better understand a couple of things:
- What filters do you want to be able to see results matching all selected values? (ex: An idea is both red and blue)
- Are there any work arounds you use to get this information?
Thanks in advance for you help as we try to find the best solution to solve this need.
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Ability to Embed the NPS Widget into Email Customer would like to target customers through email and have the ability to add the satisfaction into email.
18 votes -
Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
17 votes -
Ability to set a default status for new suggestions Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.
15 votesWe're exploring this idea and need your help!
Instead of "No Status," as the default status, what would you like the initial status once an idea comes through to be labeled as?
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Solicit feedback from users using in-app messages Ability to prompt users in-app for feedback/survey
12 votesWhat type of questions would you like to ask your customers?
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Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
9 votes -
See, update status and link back to linked ideas in features / roadmap detail view Just like linked jira issues. I think it would be helpful for users to be able to see all of the linked ideas in the detail view, their status, and have the opportunity to click back to the linked issue. An additional benefit would be to be able to update status' directly from this view so as they move the feature internally, they have the ability to also move forward the idea.
8 votesThanks for the feedback! We like learning about your workflows as it pertains to ideas + roadmapping, please continue to share!
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When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
Tags on features I'd like to be able to apply tags to features.
8 votesWhat would you like to do with tags? Would you want to filter features based on their tags? Please share additional feedback, thanks!
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Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
7 votes -
export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
7 votes -
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Ability to filter the roadmap view by custom field labels such as sprint names or dates If our feature backlog gets overloaded, so to will the view for internal folks that have access to it.
It would be great if we could filter the kanban view of status columns by a custom field.
7 votesGood feedback. Any additional filtering controls you would like to see?
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Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
5 votesHello?,
We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.
Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).
Is the goal to customize the date range of one of these section? Both?
Thanks in advance.
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Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Salesforce opp sync show other fields in UserVoice I want to see lost user count vs just revenue
4 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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