General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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New Idea Grid - Make Internal Status Colors more Visible With the new list view, the internal status colors are now only represented by a thin line and small dot. These get lost in the list view and are not easy to quickly differentiate. See attached.
Suggestion: Fill the boxes with the appropriate color similar to the previous view
1 voteHello!
We've updated Internal Status label to display more clearly on the idea grid.
Thanks again for this feedback.
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On the idea grid, allow the Idea Title Copy/Paste to include the hyperlink In the previous list view, when I highlighted the idea title and copy, the paste included the URL. The new list view does not include the URL.
This made it very fast for me to share a link with a team.
1 voteHello!
Now, when you hover over the title of an idea on the idea grid, you'll be able to quickly copy a direct link to the idea.
Thanks for this feedback.
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New List View UX: Increase size of search bar Lots of real estate there, please increase the size of the search bar so I can see more text entered there
1 vote👋
Thanks for this feedback!
We've increased the size of the search bar on the idea grid to allow you see more of the text you are searching.
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New List View: For filters move Clear All button to Top In the new list view UX, within the filters sidebar, can you please move the "Clear All" button to the top. For long lists, like labels, that's a lot of scrolling that I need to do now.
1 vote👋
We've made at update so that the "Clear All" will remain sticky as you scroll long lists of labels, Public Statuses, Forums etc. This should eliminate the amount of scrolling needed to clear selected filters when working with a large number of filters.
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Update Description verbiage in contributor console to indicate that the idea description will be public In the Contributor tools, the Description header says "Description (optional)". We would love to have this indicate that this field is public similar to the feedback section indication that that section is private.
1 voteHello!
We've updated the description field in the Contributor Console feedback capture tool to better explain that idea descriptions can be viewed on public idea forums.
Thanks for this feedback.
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importance rating - ability to edit labels We've gotten feedback from our users that they don't like the 'not at all important' choice. All of their suggestions are important. We would prefer to call it 'Nice to Have'. Thanks!
1 voteWe've recently made a series of improvements to our Importance Rating feature, including customizing the importance rating labels!🚀
You can now also:
- Sort the Idea Grid by average importance rating
- Enable/disable importance ratings per forum
- View importance rating information from the Idea Grid exports
- View importance rating responses per user and account
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Lock icon on webportal for private forums As an admin, I just want some confidence that the portals that are marked as ‘hidden’ are actually hidden – I can’t visually tell right now on the homepage.
1 voteHello!
On the web portal home page, admins will now be able to easily see which forums are private. Private forums now include a lock icon that differentiates them from public forums.
Thanks for this feedback.
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Wider search bar for the admin console idea grid It would be more convenient to have the search field wider or just bigger, where the text can be easily edited being fully visible. This might optimize the process of searching for an idea to merge into.
1 voteHello!
We've made another improvement to our idea grid search bar. We've extended its width as well as improve its responsiveness on smaller screens.
Thanks again for this feedback.
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Remove columns from roadmap view Remove columns from roadmap view
1 voteHey there! 👋
You can now hide columns (statuses) on the internal roadmap within your own personal view. Check out the attached image for reference.
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Get emailed when idea has been flagged as important Make sure PMs get automatic emails about critical/commit requests
1 voteHello!
UserVoice admins now have the ability to receive an email update whenever a contributor flags an idea as important.
From your admin console, go to General Setting > Communication Preferences > My email subscriptions > Activity Updates.
There will be a new activity update for you to subscribe to called, Ideas Flagged as Important.
More on Email Notifications for Admins here.
Thanks for this feedback.
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I want be able to click a 'add feedback' button from the idea I currently have open. It would be much easier to find my idea first by searching in the table. Then being about to click an "add new feedback" button from inside the idea card. Currently it is very annoying to have to click the add button from the side bar and have to re-enter all the same information.
1 voteHey there! We have a few quick ways to add feedback to an existing idea. If you don't want to use the Add button in the site navigation, you can add feedback to an idea directly from the idea detail page. Search for an idea > open it > top right corner click Options > Select Add Voter.
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Edit internal comments Edit internal comments
1 voteHello!
UserVoice admins are now able to edit internal comments.
Thanks for this feedback.
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Improve your Online Help Function - it's sorely lacking! I'm not even sure this is the right area - I couldn't find one relted to Help and Support, so here we are.
Basically, can you please improve your help articles to include explicit instructions and/or diagrams?
Simply saying "Click hte icon on the bottom left" is hopeless!! I don't know what Icon you mean! Which screen? Do I even have this icon? What am I looking for? It's a bit like picking up a hire car in an airport carpark and just being told "collect the green one"Please make the help files ACTUALLY useful.
1 voteYou can now "get help" from within the Admin Console! Simply click the ？icon in the lower-left navigation (above your profile pic), and click 🖱️ "Get Help."
From there, articles relevant to your place in the app will appear. You can further search to resolve your query, or contact our Support Team!
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Merged ideas should aggregate votes If you merge ideas the votes should aggregate into the top level idea. Ex: Idea with 100 votes gets merged into an idea with 200 votes. It should show 300 so when you sort and filter you understand the true demand
1 voteHello!
Thanks for this feedback.
When ideas are merged today, the votes belonging to any idea being merged into another is added to the existing votes of "winning" idea.
This resource does a good job of explaining idea merging in UserVoice.
Thanks.
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Display organisation name with user name and user title When I post a comment in response to a suggestion, there is no way for the person who posted the suggestion to see on the page that I am with the Uservoice organisation who owns the forum. Displaying a 'Title' seems to be the best workaround for this now (e.g. "My Title at Organisation"). However, the ability to edit the 'Title' only exists for administrator type roles. Please allow editing of titles for all roles. Or, consider going further and developing a new feature to display an 'Organisation' name on the comment. Because users needs to be accepted into the…
1 voteHello!
UserVoice admin profiles can be updated to include job titles. Those titles are then displayed on all public facing communications (comments and status updates for example) sent from UserVoice.
A bit more on that here.
Thanks for this feedback.
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Suggest More Ideas when capturing feedback in the Contributor Console When capturing feedback via the Contributor Console, only three ideas are displayed, even if many more ideas are a good match for the terms. Display more ideas.
1 voteHey there! Thanks for the feedback. Our team has made this adjustment so users will now see up to 20 suggested ideas when entering feedback in the Contributor Console.
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Remove Customer Contributor Consoles from Google Search Results If you search "Uservoice Contributor Console" in Google (I was trying to find documentation on the console) - there are dozens, if not hundreds of search results that show the signin pages of all of UserVoices customers.
I'm assuming that Uservoice didn't mean to publish their customer list this way in Google, and having it show up in search results can really muddy the water when you have use cases like mine where I'm a customer trying to find details on the new Contributor Console.
See screenshot for example.
1 voteThanks for bringing this to our attention Aaron. It certainly wasn’t our intention for this endpoint to be crawled. We’ve updated the list of items not to be indexed and the results should fall out of Google’s index over whatever mysterious schedule they have :)
Thanks again for pointing this out – I really appreciate it!
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Don't send notifications to all Slack channels configured when feedback is created (that is not attached to an idea) Right now, when the Slack integration is configured, any feedback that is created and not attached to an idea will notify all Channels connected to UserVoice.
1 voteWe’ve improved our Slack integration so that un-linked feedback is now only sent to channels that receive events from all forums and categories.
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