Allow contributors to capture feedback on the forum (web portal)
When a support person is viewing a suggestion on the forum website, allow them to quickly add customers to an idea. The suggestion that they are viewing should be automatically selected in the sidebar 'capture request' form.
Kelly
shared this idea
Hey,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, from the Contributor Console, feedback can be added to an idea directly.
More here:
https://community.uservoice.com/blog/new-contributor-console/
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Mia Talyor
commented
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If I go the web portal and find a suggestion, and then click to open the sidebar, I want:
- the sidebar to auto-populate the suggestion
- not auto-populate the user or the body textThis is different than the typical integration, but it could really help certain workflows.
