Allow contributors access to see customer requests and emails that have been captured through the sidebar
Allow contributors access to see customer requests and emails that have been captured through the sidebar, since this info is not displayed in the forum, and contributors do not have access to the admin portal.
4
votes
susan.parrish
shared this idea
Hello,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, the “My Activity” feed enables team members to see customer requests and emails that have been captured through the sidebar.
More here:
https://community.uservoice.com/blog/new-contributor-console/