General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
347 results found
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Allow accounts to require email confirmation/password for public forums UserVoice's default sign in on public forums does not require users confirm their email address or create a password to post ideas, vote or comment. Customers would like the option to make these a requirement.
45 votesHello,
A few weeks back we updated the experience for our email authentication option.
While passwords are no longer needed for authentication, this update does require email confirmation to authenticate into UserVoice. This is achieved by requiring users to click a link in their emails to authenticate into the application.
Thanks,
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Return to current suggestion page context after editing suggestion scenario:
admin/feedback/suggestions context.
several pages of suggestions displaying 20 at a time
Edit a suggestion on the second or later page (e.g., to set a different category).
After edit, and clicking on the main suggestion page, the page refreshes and returns me to page 1 (suggestions 1-20).Please to not return to page 1. stay on current suggestion page context.
5 votesHi everyone!
First, thank you sharing this bug. When you make changes to an idea, it should not refresh and return you to the first page. You should not lose your place when editing or making changes to an idea.
We have rolled out a fix for this. If you hit anymore issues, please, reach out to our Support Team (support@uservoice.com) so we can look into it!
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Microsoft Edge Support for the Contributor Sidebar Please allow the addition and use of the Contributor Sidebar in Microsoft Edge.
11 votesThe new UserVoice Feedback Chrome Extension fully supports Microsoft Edge, and brings sidebar functionality and more to your contributors.
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View new items since a certain date Make it easier to triage new items added since a certain date
34 votesHi everyone!
We’ve added several features to help you triage new activity on your forums.
First, navigate to your forum in the admin console and click “all open suggestions” → then click on the Activity and Moderation" tab.
You can then set a date filter to view all new comments, ideas and feedback during that time frame. Screenshot: https://cl.ly/74001861a910
If you are on the suggestions grid, you can also sort by “updated,” which includes any new comments, support or requests on the idea in addition internal changes to an idea. Screenshot: https://cl.ly/70a737807e01
Have additional functionality you would like to see or questions about how the functionality works? Please, let us know!
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Enable Attachments in the Contributor Sidebar When capturing customer requests through the sidebar, I would like to be able to upload an attachment.
51 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension allows contributors to add attachments while submitting feedback!
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Support multiple tenants for SSO SAML We have multiple SSO providers that our customers/users can use to authenticate. It would be very helpful if UserVoice enabled multiple SSO providers be configured.
21 votesThanks for your patience everyone, we are happy to announce that this is completed!
You can now use multiple tenants in your UserVoice SSO authentication settings.
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Easily assign a User to an Account Easily/automatically assign a user to an account. Examples: assign users to accounts based on an email domain. allow an admin to manually assign them to an account, esp. if the user is using a personal email address
10 votesHi everyone!
We’ve released this feature! How it works is:
External accounts will be automatically generated and populate the Accounts grid in UserVoice as external users emails are added to UserVoice.
Since these accounts are generated based on user email domains, each account’s name will match the email domain that generated it minus the “@” symbol.
External ID of the account will always be the full domain including the @ symbol. For example, External ID: @acme.com.
Per account, the number of users will be updated as feedback is received by users from that email domain.
If you don’t see this option, contact support@uservoice.com, and we will help you get it turned on for your account.
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Ability to set a default status for new suggestions Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.
16 votesGreat news! You can now set a default status (both public and internal) for newly created ideas.
Visit the settings for custom public and internal statuses (available on the UserVoice Discovery Pro and Premium Plans) to select which of your statuses you'd like to be applied to new ideas.
We've updated our knowledge base article about custom statuses with directions, but if you run into any trouble please contact us at support@uservoice.com
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Direct SFDC integration to pass traits Would like to be able to pass account and user info to UserVoice to match up with suggestions, but not have to use the API.
27 votesWe have released this feature! Learn more about our integration that allows you to sync user and account traits directly from SFDC: https://feedback.uservoice.com/knowledgebase/articles/1879555.
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Setting "None" status after responding with another status. Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.
2 votesHi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!
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Support Integration with Jira OnPrem (Server) Would like to be able to send tickets/features to Jira, but with the OnPrem/Server.
25 votesWe do now offer a JIRA server integration. Our KB article walks you through how to set this up: https://feedback.uservoice.com/knowledgebase/articles/1850242
If you have any questions about this, please, let us know!
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Be able to customize date range for "New customer Activity" column The "New Customer Activity" column shows stats for the last 30 days, but as Product Managers build out reports they at times need to adjust that date range.
This might mean going back in time to pull this for a specific month, or reporting on for a set time period like the month of October or a two week period etc...
3 votesWith our newly designed Ideas page, you can apply a customer activity date range filter that will highlight customer activity for that specified period. This will help you focus on new comments, votes, and ideas.
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React Native support Support for React Native apps on iOS and Android
32 votesOur new End User API supports React Native. Check out our API documentation to learn more!
https://developer.uservoice.com/docs/end-user-api/introduction/
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Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes
4 votesAdmins can sort a user’s supported ideas using the Voters column. Navigate to the Users & Accounts page > select a user > click the Ideas tab > click on the Voters column to sort their supported ideas by vote count.
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Be able to share views from within UserVoice Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.
Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.
12 votesYou can now share a Saved View with your colleagues! Check out this GIF to see it in action. On a Saved View you'll notice a new "Share" button that allows you to share that exact view with another admin.
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Be able to pull total number of ideas created, votes cast or comments made for a specific time frame Measuring engagement and activity on a forum over time can be key for customers to track how users are using their forums.
Customers need to be able to set a specific date range, and see:
- total number of suggestions
- total number of votes given or supporters added
- total number of comments made
They need this across all forums or to be able to filter by a specific forum.
7 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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Default user language settings aligned with the browser settings Align the default user language settings with the preferred language setting of the browser.
Keep-on providing the ability to change this setting afterwards.3 votesWe have rolled out changes to our multi-language settings!
One of those is those changes is we will honor the user’s browsers language as the default.
For details on how this works, check out our updated Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/100870
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Update the hosted JIRA Integration to support secure firewall settings. Currently the documentation on integrating with JIRA requires companies to expose their JIRA to the entire internet. Need to be able to lock it down by hostname or IP address so that the hole in the firewall is not open to the entire internet. Asking UserVoice Customers to open the firewall to the entire internet puts their organization at risk for compromise.
2 votesWe do have support for this now. For details on how to get this setup, email us at support@uservoice.com. Our team will walk you through how to set this up.
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Customized order of columns in Suggestion view Change column order for feedback views. Currently, I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.
10 votes👋
Last week we released an update to our admin console Idea Grid. One of the new features you now have available to you is the ability to rearrange and resize columns to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Contributors can use a web site to add feedback from customers When a contributor is logged into the forum web site, they can add a customer to an existing idea or create a new idea on behalf of the customer.
4 votesHi,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
More here:
https://community.uservoice.com/blog/new-contributor-console/
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