General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
368 results found
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Idea details - Ability to set a default for comment type (Public/Internal) Idea details view (NEW)
- Default the radio option of a comment based on the tab selected.
For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
Confusing and risky for users when trying to post commentary that should only be for Admins7 votesHello!
Thank you for your feedback.
On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.
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1 vote
Hi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
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Auto select newly created labels from within the idea details When creating labels from within the idea details view, the newly created label should be auto-checked, so the user does not have to manually check the box after creation
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Clear custom date fields Custom date fields can not be cleared when created.
We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.
It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.
1 vote -
With the last UI update tagging ideas with labels was made slower and more painful. The dialog is too small to see more than 5 labels Make tagging ideas easier and faster
2 votes💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Would like to be able to add sum of account column value to idea details I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).
1 voteThe slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.
Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.
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Idea Grid Select All Checkbox to Select Only Visible Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.
2 votesUsing the Select All checkbox on the grid now selects only the visible ideas. To add more flexibility to selecting items, you can:
(1) Adjust the number of Ideas shown per page at the bottom of the grid in the right corner
(2) Collect Ideas in the list of the slide-out panel on the right. These selections will survive changes to search and filtering criterial so that you can collect Ideas from across multiple views, and act on them all at once.
Coming Soon: The ability to save these Collections of Ideas as an additional form of "saved view," and after that, some ... really cool stuff :). Stay tuned.
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Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
26 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension allows for capturing the importance rating on behalf of the customer.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Idea & Feedback - Label Page View When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Default nested labels in "Add Labels" to be expanded In the new UI the add labels feature no longer expands the nested labels on default and it would be nice to have this feature back to prevent the need to click to open each one, every time.
2 votes💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
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Edit Idea categories not sorted in the alphabetical order This latest update is just horrible. I already reported a lot of issues (https://feedback.uservoice.com/forums/1-general-feedback/suggestions/46757824-general-feedback-on-console-changes-june-2023), and this time I want to address this specific one.
Please see the image attached.
How is that random sorting useful?!1 voteYou can now manually order Forums and Categories. To update these settings click on the Cog Icon > General Settings > Ideas > Forums and drag forums into a desired order.
Categories can be ordered by clicking on the category count and dragging and dropping the categories into the desired order.
This will affect all locations where forums and categories are displayed as options, including the Portal, Chrome Extension, and in the admin interface.
We've also overhauled the entire Forum/Category setup experience for easier management.
Thanks as always for your feedback!
-The UserVoice Team
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Restrict UserVoice Merge Suggestions to Open Ideas Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates. Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria. This works for any filter settings....
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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clone views There is currently no way to clone a view.
It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.
2 votesView and lists can now be copied, renamed, and edited. The option is available in the 3 dot menu next to each View or List name in the secondary nav.
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Public and Internal Comment Radio Button Doesn't Switch When Replying Internally in a Thread In the Idea Detail page, when you click on an Internal Comment to "Reply Internally" the radio button in the top dialogue comment box radio button doesn't switch to "internal." This appears confusing as to whether your comment is internal or public facing.
1 voteInternal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!
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Bug in edit dialog If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates
1 voteHello!
This issue has been resolved.
Thanks again for bringing it to our attention.
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New admin UI not respecting code snippets/blocks The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.
1 vote👋 Hello!
Thank you for this feedback. The team has made an update to resolve this issue.
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Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
12 votesJust like feedback captured through the Chrome Extension, we will now show the Slack URL of feedback captured through the Slack integration.
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Bulk edit idea custom fields from list view the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.
1 voteHi 👋
Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.
Thanks again.
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Ability to toggle on/off Importance Rating Enable or disable the importance rating feature based upon forum
14 votesYou can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!
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