General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
347 results found
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Would like to be able to add sum of account column value to idea details I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).
1 voteThe slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.
Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.
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Idea Grid Select All Checkbox to Select Only Visible Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.
2 votesUsing the Select All checkbox on the grid now selects only the visible ideas. To add more flexibility to selecting items, you can:
(1) Adjust the number of Ideas shown per page at the bottom of the grid in the right corner
(2) Collect Ideas in the list of the slide-out panel on the right. These selections will survive changes to search and filtering criterial so that you can collect Ideas from across multiple views, and act on them all at once.
Coming Soon: The ability to save these Collections of Ideas as an additional form of "saved view," and after that, some ... really cool stuff :). Stay tuned.
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Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
26 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension allows for capturing the importance rating on behalf of the customer.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Idea & Feedback - Label Page View When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Default nested labels in "Add Labels" to be expanded In the new UI the add labels feature no longer expands the nested labels on default and it would be nice to have this feature back to prevent the need to click to open each one, every time.
2 votes💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
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Restrict UserVoice Merge Suggestions to Open Ideas Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates. Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria. This works for any filter settings....
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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clone views There is currently no way to clone a view.
It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.
2 votesView and lists can now be copied, renamed, and edited. The option is available in the 3 dot menu next to each View or List name in the secondary nav.
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Bug in edit dialog If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates
1 voteHello!
This issue has been resolved.
Thanks again for bringing it to our attention.
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New admin UI not respecting code snippets/blocks The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.
1 vote👋 Hello!
Thank you for this feedback. The team has made an update to resolve this issue.
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Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
12 votesJust like feedback captured through the Chrome Extension, we will now show the Slack URL of feedback captured through the Slack integration.
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Bulk edit idea custom fields from list view the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.
1 voteHi 👋
Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.
Thanks again.
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Ability to toggle on/off Importance Rating Enable or disable the importance rating feature based upon forum
14 votesYou can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!
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Make search parameters actually work in merge target search Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.
1 voteMerge search is now driven by AI! The system will understand the meaning of the search terms you add, so in addition to keyword matches, Ideas that are conceptually similar will be returned.
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Copy Direct Link to Idea within Idea detail from Idea List I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.
Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.
1 voteApologies for not send an update on this when we completed it. You can copy a link to an Idea that will point a user to either the Admin Console or to the Web Portal by using the Share (links) icon in the upper right of the Idea Detail sheet.
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Increase the maximum number of options for the Select List type Idea Custom Field. The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.
1 voteWe have made 75 the new limit for custom field options.
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Harassing emails One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
I am attaching a screenshot and asking you to take care of it.1 voteOur Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts. We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.
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10 votes
Thanks for your feedback on this one! You can now view and sort each user's importance rating on an idea as well as each account's average importance rating.
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Label menu to be uncollapsed When clicking the + sign on the Idea grid to add a label, the list is collapsed by default resulting in an added click. Would recommend that when the + is clicked, the list is open for quick selection
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Display Product Area on Roadmap Cards Previously on the Roadmap the Product Area displayed on the card view. In the refresh, it's been removed. I used Product Area to display the team the initiative has been assigned to and it was useful to see. Please add it back to the card OR provide an option to customize the card format. The icons for revenue, ideas, etc are less useful to me.
1 vote
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