General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
347 results found
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Ability to search for Ideas by unique ID number each suggestion created in UserVoice gets its unique ID, but it is not a visible and searchable field. We would like to be able to search for ideas by ID number in the admin console
3 votesHey there!
Thanks for this feedback.
This is not the most obvious feature of idea search but we do support it today. Each idea has a unique ID that you can find under the properties section of each idea detail sheet. Searching for this ID directly on the idea grid will lead you directly to that idea. Take a look at the attached images for a specific example.
Thanks again.
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Localization of new password-less auth experience (magic link) Provide for the localization of the new authentication experience (magic link) into the end-users' preferred language.
3 votesHello,
We’ve released an update that will now translate the new email authentication experience to match the preferred language as set in your web browser.
Thanks again for this feedback.
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Filter Ideas by number of votes I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page
13 votesHi 👋
With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.
More on advanced filters here.
Thanks for this feedback.
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Publish DMARC for our sending domains So our customers can be confident that our emails are not being spoofed, and they can whitelist or domains to ensure deliverability.
4 votes -
Access Saved View and Forum Settings from Secondary Nav The Manage Views screen enables me to quickly access Saved View and Forum settings in-line when reviewing your list of Saved Views and Forums.
With the introductions of the secondary navigation as well as the updated Ideas and Feedback section grouping, in order to get to the Manage Views page, I have to first navigate to the idea grid then go to the settings icon.
5 votesViews and lists can now be acted on directly from the secondary nav. Use the 3 dot menu to the right of any view or list to make changes.
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More granular filtering of the Idea Insights Dasboard In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.
23 votes -
Improve your Online Help Function - it's sorely lacking! I'm not even sure this is the right area - I couldn't find one relted to Help and Support, so here we are.
Basically, can you please improve your help articles to include explicit instructions and/or diagrams?
Simply saying "Click hte icon on the bottom left" is hopeless!! I don't know what Icon you mean! Which screen? Do I even have this icon? What am I looking for? It's a bit like picking up a hire car in an airport carpark and just being told "collect the green one"Please make the help files ACTUALLY useful.
1 voteYou can now "get help" from within the Admin Console! Simply click the ？icon in the lower-left navigation (above your profile pic), and click 🖱️ "Get Help."
From there, articles relevant to your place in the app will appear. You can further search to resolve your query, or contact our Support Team!
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Allow reporting of Salesforce Connector data with data in idea grid Currently, the data from the Salesforce connector can only be analyzed in the Account Insights report, which means you aren't able to use it alongside other data and custom fields in the idea grid view.
6 votesWe are now able to surface data from the Salesforce Connector in all areas of our application, including Account Insights and the Idea Grid. We have sent instructions to each of you with information on how to get started. Feel free to reply here for further instructions!
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Be able to filter Accounts from the idea view Provide functionality to filter out votes/revenue data from specific accounts, or from internal voters
7 votesHello 👋
The Account Name filter is a new filters available to you with advanced filters. This filter allows you to find ideas supported by users belonging to specific accounts.
More on advanced filters here.
Thanks for this feedback.
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Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
32 votesWe have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.
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Default screen for IDEAS & LOGIN to show the ideas, not a dashboard When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
https://humana-sales.uservoice.com/admin/v3/views/insightsI would much prefer to view the more functional screen. If I want to view reports, I will view reports.
https://humana-sales.uservoice.com/admin/v3/views/manageThis adds time to my every visit.
11 votesWe recently updated our site navigation. Idea Insights can now be accessed from the Insights tab. Let us know what you think!
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Improve search menu for Contributor Sidebar to help mitigate against duplicate feedback Provide filtering capabilities, like in the admin console, to be able to search for relevant ideas to capture feedback against.
31 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension includes an AI-powered search that dramatically improves search results for reduced dupilcates.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Requirement for data to be stored / hosted in the EU Currently we do not have a data center and archetecture to support companies that have made the internal decision to require their data only be stored on a server located in the EU given their interpretation of the regulation.
We take security and compliance extremely seriously and have taken the measures to ensure we meet all requirements set forth by all key regulatory bodies which includes GDPR (full list can be found at https://uservoice.com/security-compliance).
We do, however, appreciate some business' adhere to this and are tracking how many companies we are losing potential revenue on to build a case…
2 votesWe now offer EU hosting if this is a requirement for you. Please get in touch with us at support@uservoice.com if this is something to pursue!
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Contributor Console: User Name Search In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.
8 votesHey there,
A couple weeks back we made capturing feedback in the Contributor Console easier by incorporating user search and auto-complete into the capture feedback form. If you haven’t discovered it yet, check it out. Let us know what you think.
Thanks,
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Ability to Create a New Feature from Idea View Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.
5 votesHi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Merged ideas should aggregate votes If you merge ideas the votes should aggregate into the top level idea. Ex: Idea with 100 votes gets merged into an idea with 200 votes. It should show 300 so when you sort and filter you understand the true demand
1 voteHello!
Thanks for this feedback.
When ideas are merged today, the votes belonging to any idea being merged into another is added to the existing votes of "winning" idea.
This resource does a good job of explaining idea merging in UserVoice.
Thanks.
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Label Settings Hard to Find Label settings aren't available to be viewed within the actual "Settings" section of UV - the only way to find those settings is to go to idea grid and click into an individual label
3 votes💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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36 votes
We now support SCIM and offer multiple user permission types to help your team easily assign new and existing users to various UserVoice permissions. Read more here!
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