General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
373 results found
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Get emailed when idea has been flagged as important Make sure PMs get automatic emails about critical/commit requests
1 voteHello!
UserVoice admins now have the ability to receive an email update whenever a contributor flags an idea as important.
From your admin console, go to General Setting > Communication Preferences > My email subscriptions > Activity Updates.
There will be a new activity update for you to subscribe to called, Ideas Flagged as Important.
More on Email Notifications for Admins here.
Thanks for this feedback.
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I want be able to click a 'add feedback' button from the idea I currently have open. It would be much easier to find my idea first by searching in the table. Then being about to click an "add new feedback" button from inside the idea card. Currently it is very annoying to have to click the add button from the side bar and have to re-enter all the same information.
1 voteHey there! We have a few quick ways to add feedback to an existing idea. If you don't want to use the Add button in the site navigation, you can add feedback to an idea directly from the idea detail page. Search for an idea > open it > top right corner click Options > Select Add Voter.
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Different SSO providers visible for admin sign-on and end user sign-on Display employee SSO on
/adminand only show end user SSO on the Web Portal.7 votesSSO providers can now be marked as only visible on Portal pages (suitable for end users) or Admin logins (suitable for UserVoice admins). Visit the SSO settings page, and click on the options desired for each of the different SSO providers that you have configured.
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Supress cookie errors in Chrome A cookie associated with a cross-site resource at http://SUBDOMAIN.uservoice.com/ was set without the "SameSite" attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with'SameSite=None' and 'Secure'.
1 vote -
Automate Idea Status Once Approved Ideas to automatically go into the external status of "new feedback" once the idea has been approved in the approval queue.
1 voteYou can now set a default status (both public and internal) for newly created ideas.
If you're using a moderation queue, the statuses will be automatically applied on creation.
Visit the settings for custom public and internal statuses (available on the UserVoice Discovery Pro and Premium Plans) to select which of your statuses you'd like to be applied to new ideas.
We've updated our knowledge base article about custom statuses with directions, but if you run into any trouble please contact us at support@uservoice.com -
Do not require sign-in on Contact widget With the release of Magic Auth, legacy Contact mode for the the UV widget now requires email authentication before a ticket can be opened. This is not a good experience.
9 votesHello,
We’ve released an update to the contact widget that allows users to submit requests without authenticating first.
Thanks again for this feedback.
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Ability to export report reflective of filters applied Customer would like to see the ability to export idea report that is reflective of their filtered view, instead of seeing all the information/columns that is available. It's good to see all information but in some cases they would like to see an export of what they have filtered out. For example, they would like to see an exported report that just has summary of idea, idea content, number of voters and creation date/last update only.
2 votesHi there!
Thanks for this feedback.
You are now able to customize what columns are included in exports.
A bit more on how that works can be found here: https://help.uservoice.com/hc/en-us/articles/8017933508883-Export-Idea-Activity
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Edit internal comments Edit internal comments
1 voteHello!
UserVoice admins are now able to edit internal comments.
Thanks for this feedback.
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Remove flags from flagged ideas when they are no longer needed. Hi there,
The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:
- Add ability for admin users to remove flags once they have served their purpose.
- Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
Thanks for considering!
15 votesHello!
A couple weeks back we introduced a feature called “Clear Flag” that allows users to remove a flag from an idea when it is no longer needed. This new feature is easily found when reviewing notes left on any flagged ideas.
Additionally, this idea had two separate and very good ideas that we have not yet built features for: allowing admins to flag ideas from the admin console and allowing admins to get notified via email when an idea has been flagged as important.
You can add your support for those ideas via these links.
https://feedback.uservoice.com/forums/1/suggestions/44461185
https://feedback.uservoice.com/forums/1/suggestions/44461200
Thanks again for the feedback.
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Add 'remember me' to the new email auth sign in dialogue Add 'remember me' to the new email auth sign in dialogue so that you can opt for longer sessions when you're on a trusted device.
5 votes“Remember Me” functionality is now in production – look for the checkbox underneath the email field, and you’ll need to log in a lot less frequently. Thanks for your patience with this!
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Copy Idea Link Button in Admin Console Please add a "copy idea link" button to the Admin Console, just like the smartlink you have in the Contributor Console and Sidebar.
2 votesYou are now able to copy the link to an Idea directly from the Idea Grid or from the Idea Details sheet when looking at a single Idea. On the grid, hover your mouse over the Idea Title and click the copy icon. On the Idea Details sheet, click the Share Icon and choose whether you want to copy a link to the admin view of the Idea or the web portal view of the Idea.
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Show link after an Idea created by and admin user or move to edit screen after create. When an admin user creates a new idea, after saving the idea the form closes and we have no quick way to get back to the new idea to add tags, internal comments or set internal status. Please either show a confirmation dialog that the idea has been created - with a URL to the new idea, OR update the users screen to be the edit page of the new idea.
1 voteA notification shows up when an Idea is created that gives you quick access to the new Idea, or stay where you are and create more of them.
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Link Ideas to Feature via API As an admin, I'd like an ability to automate linking an idea to a feature via the API
2 votesHi there,
Thank you for providing this feedback to us. You’ll be pleased to hear that we have created an API endpoint that allows you to link ideas to features!
You can find the documentation on the link endpoint here → https://developer.uservoice.com/docs/api/v2/reference/#operation/LinkToFeatureSuggestions
And the unlink endpoint here → https://developer.uservoice.com/docs/api/v2/reference/#operation/UnlinkFromFeatureSuggestions
Happy automating!
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Add custom questions for contributors to fill out when creating an idea When internal team members create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
441 votesWe have completed the first iteration of adding custom questions while gathering feedback.
You can now have team members using the UserVoice Feedback Extension answer custom questions while creating new Ideas. Read all the details here.
Questions can be configured alongside Custom Fields for Ideas. We've also overhauled the Custom Fields interface for better clarity and flexibility.
We're eager to see how you use Custom Questions so that we can extend this feature further! Let us know how it's working for you.
Of course, we know some people would like to ask questions in the portal and widget, but we want to use this first step to get your feedback.
If you'd like to add additional feedback about other places to use custom questions, we've split this very large idea and are capturing feedback about the portal and widget on this idea.
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5 votes
We have replaced Magic Link with a custom confirmation/forgot password flow and the emails follow the same pattern as other UserVoice emails. We hope this eliminates confusion and simplifies understanding.
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Ability to Create a New Feature from Idea View Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.
27 votesHi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
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Extend Magic Link expiration time Currently, Magic link authentication expires after 10 minutes.
1 voteWe have removed Magic Link as a workflow vendor and replaced the flow with custom account verification. This should no longer be a problem.
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Ability to search for Ideas by unique ID number each suggestion created in UserVoice gets its unique ID, but it is not a visible and searchable field. We would like to be able to search for ideas by ID number in the admin console
3 votesHey there!
Thanks for this feedback.
This is not the most obvious feature of idea search but we do support it today. Each idea has a unique ID that you can find under the properties section of each idea detail sheet. Searching for this ID directly on the idea grid will lead you directly to that idea. Take a look at the attached images for a specific example.
Thanks again.
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Localization of new password-less auth experience (magic link) Provide for the localization of the new authentication experience (magic link) into the end-users' preferred language.
3 votesHello,
We’ve released an update that will now translate the new email authentication experience to match the preferred language as set in your web browser.
Thanks again for this feedback.
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