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AdminCamila (Customer Success Team Lead, UserVoice)

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  1. 213 votes

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    9 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminCamila (Customer Success Team Lead, UserVoice) commented  · 

    We would like to have the ability to assign individual owners to a given suggestion. This solves the problem of lack of ownership for suggestions which fall between categories.

  2. 14 votes

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    0 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

    AdminCamila (Customer Success Team Lead, UserVoice) supported this idea  · 
  3. 8 votes

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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminCamila (Customer Success Team Lead, UserVoice) commented  · 

    Contributors want to be able to subscribe to status updates for a specific customer account. This way they can contributor notifications not just on ideas they've captured feedback on, but any ideas that account has supporters on. This can be especially helpful for CSM and AM's who manage specific accounts.

  4. 3 votes

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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminCamila (Customer Success Team Lead, UserVoice) commented  · 

    Addtional Feedback: For the search box, I realize that it’s probably that narrow in the case where there are tens, possibly hundreds of thousands of search results and to account for the various sort strings (e.g., sorted by relevance). One suggestion would be to change the string “matching suggestions” to “results”, which would open up some space. Just an idea!?

  5. 376 votes

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    58 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

    AdminCamila (Customer Success Team Lead, UserVoice) supported this idea  · 
  6. 6 votes

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    0 comments  ·  General Feedback » Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
    AdminCamila (Customer Success Team Lead, UserVoice) supported this idea  · 

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