General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
59 results found
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Add email addresses when replying to comments Add email addresses when replying to comments as an Admin
1 vote -
Global status update notifications on/off setting It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.
1 vote -
Customize merged ideas notification When you merge an idea, you have an option to send a notification of supporters on the idea that is being merged.
It would be good to be able to customize this email and message.
3 votes -
DKIM authentication for internal status update emails So that internal status update emails can show as coming from another domain
1 vote -
Ability to CC someone while replying to an idea or feedback To CC an additional user without the limitation of just emailing the subscribers of an idea
1 vote -
Remove the "Submit" step from the thumbs up action on status updates When the status update email goes out to subscribed voters, they have the ability to give a thumbs up or a thumbs down. I suggest removing the "Submit" as the next step because I believe people are missing that as it seems extra.
2 votes -
AutoReply Email - Include customers name Option to pull the customers name into the template. Ie: "Hello, @name"
1 vote -
1 vote
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Create an Email Alias for Email Communications Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.
1 vote -
Customize Email We are an organization in the Netherlands and the primary language is Dutch. I would like the ability to make edits to the Subject Line for outgoing customer emails and change the way the date is displayed. Additionally, there is a Footer with a link to UserVoice and I would like this removed as it is confusing to the customer, since the email is from SnelStart with a link to UserVoice. Our customers think it is spam when they see the UserVoice link.
4 votes -
View attachments inline When emailing customers an image of a prototype, we'd like to be able to display the image inline with the email instead of having it linked as an attachment.
2 votes -
Send email from the tool to all users/certain users Sometimes sending a communication to all the users or a certain group is needed.
It would be nice to be able to have this feature available.2 votes -
2 votes
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Reporting on Email Subscribed Voters A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.
For example:
Idea A | Email timestamp | User X, Account X | User Y, Account Y |1 vote -
In-app notifications to close the loop with customers In-app notification when a feature a customer/user has asked for has been completed
3 votes -
Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
8 votes -
Ability to turn off Customer Communication emails We haven't announced our UV initiative to our customers yet, and are only capturing feedback internally and through contributor. Is there any way we can turn off customer emails? We want to make sure we don't accidentally email them about UV until we announce it publicly.
2 votes -
2 votes
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Mandatory status update notification settings We would like to make the text message & send email to subscribers functionality of public status updates mandatory instead of optional and not default.
1 vote -
Email All Users in UserVoice Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole
2 votes
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