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General Feedback

How should we improve our feedback and product management tools?
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  1. Emojis in public status

    Allow emojis to be used within the public status to help bring the brand to life.

    2 votes

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  2. Customize the date range of supporters for email reply

    We are trying to target email replies to only include supporters who have added ideas or voted in the last 60 days. Allowing for more customization of who to email instead of just singular or all would be beneficial.

    2 votes

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  3. Email response to reactions on status update

    Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update

    2 votes

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  4. Ability to search for products/services for which to provide feedback on main uservoice.com page.

    I really like uservoice. Sometimes, I'd like to provide feedback to a developer, but they don't make their uservoice page very obvious. I'd like to be able to go to uservoice.com and search for developers and products to easily find their uservoice page.

    2 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Thank you so much for sharing your idea, and we are excited to hear about your involvement on multiple UserVoice feedback forums.

    However, how companies want to promote their forums, and direct their users to that channel can be unique to each business. So this isn’t an idea we will be implementing.

    Please, continue to share your ideas!

  5. Communicate with contributors on feedback within UserVoice

    When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.

    2 votes

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  6. Adding simple polls with Emoji's

    A feedback form with a simple poll on top so we can track users satisfaction.

    2 votes

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  7. Edit Comments to Remove attachments

    Be able to edit comments to remove attachments.

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. Edit Outreach Message After Sending Email

    Edit the outreach message within the cancellation period.

    1 vote

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  11. Add email addresses when replying to comments

    Add email addresses when replying to comments as an Admin

    1 vote

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  12. Global status update notifications on/off setting

    It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.

    1 vote

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  13. Customize merged ideas notification

    When you merge an idea, you have an option to send a notification of supporters on the idea that is being merged.

    It would be good to be able to customize this email and message.

    1 vote

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  14. DKIM authentication for internal status update emails

    So that internal status update emails can show as coming from another domain

    1 vote

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  15. Ability to CC someone while replying to an idea or feedback

    To CC an additional user without the limitation of just emailing the subscribers of an idea

    1 vote

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  16. AutoReply Email - Include customers name

    Option to pull the customers name into the template. Ie: "Hello, @name"

    1 vote

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  17. 1 vote

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  18. Create an Email Alias for Email Communications

    Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.

    1 vote

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  19. Customize Email

    We are an organization in the Netherlands and the primary language is Dutch. I would like the ability to make edits to the Subject Line for outgoing customer emails and change the way the date is displayed. Additionally, there is a Footer with a link to UserVoice and I would like this removed as it is confusing to the customer, since the email is from SnelStart with a link to UserVoice. Our customers think it is spam when they see the UserVoice link.

    1 vote

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  20. Automate Idea Status Once Approved

    Ideas to automatically go into the external status of "new feedback" once the idea has been approved in the approval queue.

    1 vote

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