Allow admins to customize email templates for (some? all?) emails.

Would love to have threaded comments so users can reply specifically to a comment already posted - then that conversation becomes a branch you can expand or close depending on your interest.

I received an email today that asked "How would you describe your experience with UserVoice?" where all I had to do was click one of 4 links inside the email and my survey answer was recorded.

I asked about it and Andrew Moyer told me it's an internal system that you're not planning on releasing as a feature of UserVoice? Why not? It's a slick user feedback tool which definitely falls in your wheelhouse!

Add option to give users automatic email notifications when they submit a new idea through Uservoice's feedback tool. Basically just a "thank you" message that users receive automatically after they send in an idea.

Uservoice's Helpdesk tool offers it, we'd like to see it added to feedback.

A customer has a group of folks that visit his site and give feedback. However, they only get feedback when they are notified there is a new idea to give feedback on (more of a collaboration tool really).

Allowing users to subscribe to specific forums where new ideas are posted would greatly help in this case.

Possibility to add multiple questions in the forum for users.

It would be great if I could format admin responses to ideas using a WYSIWYG editor.

Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.

Ability to prompt users in-app for feedback/survey

Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

Ability to do quick polls instead of smart polls. It would be even better if I could send blasts for either poll type out to my active users asking them to partake in the poll.

Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product

When I post a status update or a comment on a suggestion, I email subscribers about the post via UserVoice. When subscribers reply, their email reply is sent directly to me (outside of UserVoice). Ideally, their reply would post to the suggestion comment tread in UserVoice.

Provide options to specify server address/protocol/credentials (POP, IMAP, SMTP) to use the mail system of your choice, as opposed to UserVoice's mail system.

Allow emojis to be used within the public status to help bring the brand to life.

When replying to a user/customer and you are adding a link in, if you hit the escape key, not only will it close the "add a link" box, but the suggestion window too. So you're losing whatever you already typed.

I don't know how many emails I had to rewrite because of this recently.

We are trying to target email replies to only include supporters who have added ideas or voted in the last 60 days. Allowing for more customization of who to email instead of just singular or all would be beneficial.

Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update

A feedback form with a simple poll on top so we can track users satisfaction.