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General Feedback

How should we improve our feedback and product management tools?
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350 results found

  1. Allow feedback count appear on the grid

    Allow a column that displays vol of feedback collected against an idea to appear on the grid.

    1 vote

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  2. Custom Fields: Support more Date Options

    The Date custom field selection needs to support more options. Right more it requires a very specific date AND time. We would like an option to convey a more generalized date. Quarter/Year is preferrable. This would allow us to communicate and report on general timeframes.

    Right now we have created a select list (Q2 2023, Q3 2023, etc) but we will soon run out of available options (limited to 75) -- not to mention the manual effort to regularly add new options to the select list.

    1 vote

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  3. Additional text formatting options

    Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
    -Color
    -Highlighting
    -Tiered, Bulleted lists

    An example of a recent post that could have been greatly helped by additional formatting is attached.

    1 vote

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  4. Extend edit functions for moderation/approval flagged ideas

    Problem:
    When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.

    Solution:
    I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
    This includes:
    - Custom fields
    - Internal comments
    - Status (internal, external)
    - Create Share link
    - Add labels
    - Link Jira
    and more

    1 vote

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  5. Search and Filter Ideas Based on User who Submits

    Allow me to search/filter by the ideas that I've submitted

    1 vote

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  6. Engagement Information

    It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.

    1 vote

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  7. Do not include segments when selecting restore defaults for idea grid

    When selecting "Restore Default", this returns to a default state on the idea grid that includes ALL segments. Ideally, segments are a pick-and-choose type of use case, so enabling them as a default would not be beneficial.

    1 vote

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  8. Show aggregate field values on idea grid

    When using advanced filters, have the results on the idea grid show the aggregate counts for votes, comments, revenue, etc, based on the accounts that meet the filter criteria.

    1 vote

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  9. Multi-Select Filters in Advanced Filters improvement request

    Multi Select filters like Forum/Category and Labels can have lots of options. In the advanced filters, these filter types are not as easy to work with as they are in basic idea filters.

    1 vote

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  10. 1 vote

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  11. Include account name and link to account when feedback added to an idea

    When a piece of feedback is added to an idea it is listed as Feedback via user name which is a clickable link to the user - it would be really useful if in addition the account was listed and was a clickable link to the account directly. This would be much more useful for B2B companies.

    1 vote

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  12. System Fields available in Segments

    Ability to use system fields (ie: profile name, profile email etx) to build a segment

    1 vote

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  13. Automatically Merge All Matches

    There should be a settings option for Merge Matches to merge automatically. When we release the beta to different groups of testers, there's always a lot of duplicate ideas being submitted. Having the option for those ideas to be merged manually or automatically would be helpful.

    1 vote

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  14. Add SAVE button

    Add a SAVE button that will save all changes you made to an idea. Now, I change public status, then I need to click Set public status. Then I change Internal status and I need to click Set internal status. Then I add a comment and need to click Add comment. Why? Let me do my changes and then click SAVE.

    1 vote

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  15. Improve search function

    Better search function. If I search for Tree and Grass, I want to see posts with words Tree AND Grass. Not Tree OR Grass.
    Entering more search word must result in fewer hits, not more hits.
    This idea is not intended for admin search.

    1 vote

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  16. Include Comments to be counted as responses for Public statuses

    Once a Public Status has been set, we would like for comments to be counted as responses and thus be included in the number of responses within the new Public Status information box.
    Related to this resource:
    https://help.uservoice.com/hc/en-us/articles/360034984834#:~:text=Get%20Users%20Reactions%20to%20your%20Public%20Status

    1 vote

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  17. VOC My Feedback versus Voted

    The My Feedback category inappropriately includes everything I've voted on. This makes it very difficult to find something I've entered myself. Please consider separate categories for "My Feedback" and "My Voted".

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  18. VOC Phrase Searching (exact match)

    Forwarded from a customer/user: VOC can't do phrase search/exact match using text inside quotations. This is likely resulting in similar ideas being entered because it's too cumbersome to go through 12 pages of results that includes any of the words in the search. Adding phrase search/exact match functionality would be beneficial for the users and reduce the likelihood of duplicate ideas being entered.

    1 vote

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  19. portal voters

    Provide a way to list/filter ideas by creator - useful for finding ideas from a specific person, understanding who the top contributors are etc.

    1 vote

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  20. 1 vote

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