General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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Increase visibility of inviting users to a private forum This setting is incredibly hard to find for a new customer.
3 votesWe hear you on this idea! We added a couple of improvements to help with this:
1) If you are viewing a list of forums, you can click the kebab on the right, to quickly invite or manage invitations: https://cl.ly/b0b3b3c814c1
2) If you are in forum settings, you can click the link to quickly managed authorized users: https://cl.ly/01bf96256075
Have additional functionality you would like to see to make this easier? Let us know!
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Bulk status updates Change the status of one or more suggestions at once when viewing a list of suggestions.
41 votesGreetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Allow users to cast as many votes as they want Users should be able to cast as many votes as they want.
2 votes -
Be able to filter suggestions that have no label at all You can filter by ideas that:
Don't have a status
Don't have a categoryBut not those that don't have a label.
I want to do this because I am focusing on bringing up non-labeled items up to date by applying labels.
22 votesGreetings from UserVoice,
From the admin console, you now have the ability to filter the suggestions grid by suggestions that don’t have any label at all.
Thanks,
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Filter and display ideas with specific activity during a time range When looking at ideas, it would be good to choose a date range, and have the displayed ideas filter to show only those that had activity in that range.
19 votes👋
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to track new ideas, new votes, new comments, and new importance ratings per idea for a specific time frame. We've defaulted the idea grid to 30 days to make it easier for you to see these insights when first coming to the grid. This feature isn't supported for "All Time" but you can use our predefined 30, 90, and 365 day options to see this activity. This feature is also supported when using our Custom Date Range builder. Check it out!
Thanks for this feedback and your continued support or our product.
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5 votes
Hi everyone,
You can now follow ideas! As an admin, when viewing an idea, click the “Follow” button in the top right corner.
You can choose to be updated of status updates on the idea, customer activity like votes and email replies, and admin activity like merges or notes.
Notifications for the activity will appear the notification center (bell icon in the left hand menu of the admin console). Learn more about the notification center here: https://feedback.uservoice.com/knowledgebase/articles/1908661
Have additional notification options you would like to see when following an idea? Let us know! We want your feedback on this feature.
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Filter feedback by user segments Allow filtering suggestions and related suggestion metrics (like # of supporters and comments) by supporter traits, to help find out which feedback has come from specific user segments and measure interest from those segments.
76 votesYou can now analyze feedback by customer segment and identify each segment’s top needs, all within the UserVoice admin console.
Create custom segments based on the user and account traits that you pass into UserVoice; for example, user type, MRR, company size, or industry. You can also create segments by country, even if you are not passing traits into UserVoice.
Learn more here https://feedback.uservoice.com/knowledgebase/articles/1829062/
Please leave us feedback and let us know how this works for you!
Note: You will need to be on one of our current plans that includes this feature. If you’re on a legacy plan or are not sure if your plan includes this, email support@uservoice.com with your account name to learn more.
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Sortable search results If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.
However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.
43 votesGreetings from UserVoice,
Now, when working with the suggestions grid in the admin console, admins have ability to sort search results by any of the sortable columns. Check it out!
Be sure to let us know what you think.
Thanks for the feedback!
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72 votes
Greetings from UserVoice,
Wanted to make sure all supporters of this idea know that we now have this feature available.
From the user detail sheet of a non-licensed user admins now have the ability to delete that user.
Thanks,
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Import Ideas Ability for an admin to bulk import a set of suggestions (previously available in the legacy admin console)
38 votes -
Restrict who can manage Labels For teams utilizing a standard set of labels, not every person should be able to create new labels because it effects everyone. Ideally, specific admins would be granted permission to edit Labels, similar to how settings permissions can already restrict forum and category settings.
6 votesWe have completed this. Admins must now have Settings access in order to manage labels.
Admins without Settings access can add and remove labels on suggestions, but they can’t delete, create or edit labels.
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Respect Search Operators (And, Or, Quotes, + and -) It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.
For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".
This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…
51 votesHey there,
We’ve recently made some improvement to search in our admin console to enable operators.
Here’s what that looks like…
Using the plus ( + ) sign enables AND.
The vertical bar ( | ) enables OR.
Using the minus ( – ) sign enables you to exclude terms.
Using quotes ( "" ) enables exact phrase matching.
Happy Searching!!
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4 votes
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Export suggestion supporters This way I can import these users into a new private beta forum
10 votes -
On the web portal, add an extra confirmation step to "flag as inappropriate" links Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.
8 votesHello!
To prevent the accidental reporting of an idea as inappropriate, we've included a confirmation step that must be completed in order to report ideas.
More here.
Thanks for this feedback.
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Display supporters’ locations When viewing the supporters of a suggestion, show the locations for those supporters to help determine if the request is location-specific.
4 votes -
Segment idea stats for specific date ranges Instead of just showing all-time stats for ideas, be able to display stats for ideas for a particular date range.
For example, which ideas gained the most support in the last 90 days? How much feedback have we received in the past week, and what was that feedback? Which product areas received the most feedback last month?
10 votesOur recent Idea Insights release helps answer many of these questions. For more granular date filtering, you can filter the Idea Grid for ideas with the most votes over a specified period of time.
https://help.uservoice.com/hc/en-us/articles/360043519953-Understanding-Insights
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Flag/highlight ideas that may need to be merged New ideas come in all the time, and it can be hard to go and check them all for ideas that need to be merged. Adding a report that highlights or flags ideas that might be duplicates (so admins can double check) would help keep these duplicate ideas from slipping through the cracks.
17 votesLast week we released Merge Matches! 🚀 Merge Matches is a new way to automatically identify which ideas are similar to one another, giving you the option to merge them together to help reduce the number of duplicate ideas. You can access this feature directly from the Idea Grid.
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add "supporters in time period" column to forum activity export On the forum activity export, there is a column for "votes in time period". There is also a column for "supporters", but not one for "supporters in time period".
It would be useful to have this column included, so you can see the amount of supporters an idea has received in a given time period.
5 votesHi everyone,
Thank you so much for your feedback around this.
With our Analysis Export you can export ideas with activity for a specific time period, including the number of users who have added their support during that time frame. This article walks through the basics of this report: https://feedback.uservoice.com/knowledgebase/articles/1083535
With our Analysis Report you can also measure activity on your forums, and how much feedback you receive from each channel by month. Learn more about the report here: https://feedback.uservoice.com/knowledgebase/articles/1867393
If you have any questions around either feature, please, let us know!
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Exclude spam from email notifications Ideas marked as spam are included in admin email notifications.
6 votesWe are now excluding ideas that are marked as “spam” from our admin email notifications.
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