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General Feedback

How should we improve our feedback and product management tools?
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376 results found

  1. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  2. Advanced filtering should be able to filter on more than one label with AND logic

    I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.

    Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."

    19 votes

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    3 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    Hi everyone 👋

    There are now 3 options in advanced filtering for labels:

    • Is any of
    • Is none of
    • Is all of

    "Is all of" is the new option meant to address this use case.

    Thanks as always for your feedback, and we hope it smooths out your workflows!

  3. Make search parameters actually work in merge target search

    Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    Merge search is now driven by AI!  The system will understand the meaning of the search terms you add, so in addition to keyword matches, Ideas that are conceptually similar will be returned.


  4. Copy Direct Link to Idea within Idea detail from Idea List

    I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.

    Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    Apologies for not send an update on this when we completed it. You can copy a link to an Idea that will point a user to either the Admin Console or to the Web Portal by using the Share (links) icon in the upper right of the Idea Detail sheet.

  5. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  6. Harassing emails

    One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
    I am attaching a screenshot and asking you to take care of it.

    1 vote

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    Completed  ·  rob.ridgeway responded

    Our Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts.  We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.

  7. Label menu to be uncollapsed

    When clicking the + sign on the Idea grid to add a label, the list is collapsed by default resulting in an added click. Would recommend that when the + is clicked, the list is open for quick selection

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Shaade responded

    💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.

    🚀 Here are the improvements we made:

    • We added expand all/collapse all functionality on all label dialogs
    • We made the expanded state the default experience everywhere that labels have already been applied
    • Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
    • We unified the label modal across all areas where label application is used
    • The label modal is larger so that longer labels are easier to read and you can see more labels in the window
    • Performance increases come along with the updated label modal
    • When you open the label dialog, the search box is automatically in focus, so you can just…
  8. Display Product Area on Roadmap Cards

    Previously on the Roadmap the Product Area displayed on the card view. In the refresh, it's been removed. I used Product Area to display the team the initiative has been assigned to and it was useful to see. Please add it back to the card OR provide an option to customize the card format. The icons for revenue, ideas, etc are less useful to me.

    1 vote

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    Completed  ·  0 comments  ·  Roadmap  ·  Admin →
  9. Allow me to see all my saved views in the dropdown

    The new Saved View dropdown only shows the first 20 saved views. I have several others that do not show. Please add these other views to the dropdown so I don't need to click into Manage Views to access them.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hey there!

    Thanks for this feedback. 

    From the admin console idea grid, you can now access all saved views from the views menu at the top of the grid.

    Thanks again.

  10. Allow admin with view only access respond to internal comments on ideas

    Allow admin with view only access respond to internal comments on ideas

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    Internal Comments is now Team Chat!

    A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.

    • @mentions have been improved
    • attachments (images and videos) now have an inline preview
    • multiple attachments can be added at once

    In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.

    Admins with Read Only access are also able to participate in Team Chat. Look for further improvements to the Read Only role that will help contributors soon!

  11. Have Jira issues created from UserVoice reflect the Jira instance's default priority

    When creating a Jira issue from UserVoice, the Jira priority is set at the highest. It would be great if the integration could be updated to reflect our jira's default priority or default to medium.

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!

    When you create a new Jira issue from UserVoice, that issue will now receive the default priority of your Jira project.

    Thanks for this feedback.

  12. Add custom variables to ideas

    Have the ability to add custom variables to ideas

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  13. New Idea Grid - Make Internal Status Colors more Visible

    With the new list view, the internal status colors are now only represented by a thin line and small dot. These get lost in the list view and are not easy to quickly differentiate. See attached.

    Suggestion: Fill the boxes with the appropriate color similar to the previous view

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!

    We've updated Internal Status label to display more clearly on the idea grid.

    Thanks again for this feedback.

  14. New Idea Grid: Add "Select All" Option for filter values

    Having a "Select All" option will make managing filters a large number of options easier to work with.

    0 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!

    We've brought Select All back to idea grid filters like Labels and Forum/Category.

    Thanks again for this feedback. 

  15. On the idea grid, allow the Idea Title Copy/Paste to include the hyperlink

    In the previous list view, when I highlighted the idea title and copy, the paste included the URL. The new list view does not include the URL.

    This made it very fast for me to share a link with a team.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!

    Now, when you hover over the title of an idea on the idea grid, you'll be able to quickly copy a direct link to the idea.

    Thanks for this feedback. 

  16. New List View UX: Increase size of search bar

    Lots of real estate there, please increase the size of the search bar so I can see more text entered there

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    👋 

    Thanks for this feedback!

    We've increased the size of the search bar on the idea grid to allow you see more  of the text you are searching.  

  17. Highlight search terms

    In the old UI, if I searched for keywords those words would be highlighted in any search results. This made it easier to find the ideas we were looking for.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!

    We now highlight keyword search terms that match words in idea titles and descriptions.

    Thanks again for this feedback.

  18. New List View: For filters move Clear All button to Top

    In the new list view UX, within the filters sidebar, can you please move the "Clear All" button to the top. For long lists, like labels, that's a lot of scrolling that I need to do now.

    1 vote

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    1 comment  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    👋  

    We've made at update so that the "Clear All" will remain sticky as you scroll long lists of labels, Public Statuses, Forums etc. This should eliminate the amount of scrolling needed to clear selected filters when working with a large number of filters.

  19. Create Idea Directly From The New Idea Grid.

    On the original idea grid, there was a "Create Idea" button towards the top of the grid.

    This new idea grid does not have that.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    To create a new Idea from the Idea Grid (or at any time within the UserVoice admin console), click the (+) icon in the main menu.  

    You can also set who you want the creator of the Idea to be, in case you're capturing the idea on behalf of another person.

  20. 3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    We've updated subscribing end users to updates to be on by default, but if you change this selection, we'll remember your preference so you don't have to keep changing it every time.

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