General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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Contributor Console Not Appearing in "Activity by Source" Report When feedback is captured via Contributor Console, it is not currently showing up in the Activity by Source pie chart. It would be beneficial because the team only uses Console to capture Contributor Feedback, and we would like to easily see how much feedback is being captured in that channel
2 votes -
Report for Ideas Lifecycle They are looking for a report that tracks the concept of ideas submitted vs completed ideas. He wants a report that can illustrate lifecycle of ideas as they progress through stages (statuses) from new idea to completed. He described 2 benefits from this report. One, the ability to better understand their product development process (to see which stages ideas are getting stuck in, and why). Two, to illustrate to leadership the overall impact of UV (we have collected X amount of ideas which have become Y amount of new features)
2 votesWe just launched an update to the Status Update section of the Activity Report. We’re now showing how many times ideas were marked as a certain status within a designated time period as well as the customer reach of every update. Check out the attached image!
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Be able to filter Accounts from the idea view Provide functionality to filter out votes/revenue data from specific accounts, or from internal voters
7 votesHello 👋
The Account Name filter is a new filters available to you with advanced filters. This filter allows you to find ideas supported by users belonging to specific accounts.
More on advanced filters here.
Thanks for this feedback.
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Filter Ideas by number of votes I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page
13 votesHi 👋
With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.
More on advanced filters here.
Thanks for this feedback.
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Idea Insights - See All Ideas Respects Currently Selected Forum Idea Insights - my expectation was that See all ideas button respects the currently selected Forum (not all forums)
1 voteHello,
Selected Forum(s) on the Idea Insights view will now be respected when “See all ideas” is used to access the full Idea grid.
Thanks again for this feedback.
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Ability to Create a New Feature from Idea View Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.
5 votesHi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
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Filter by Negative Criteria Provide the ability to filter by ideas that do not have a particular label or outside of a certain date range, or not a particular category.
2 votesHello 👋
Advanced filtering allows you to narrow your list of ideas based on negative logic criteria. For example, you can now filter for ideas that do not have a specific label(s), not supported by a specified account(s), don't have specified statuses, or for ideas that are not in a specific idea category.
More on advanced filters here.
Thanks for this feedback.
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Default screen for IDEAS & LOGIN to show the ideas, not a dashboard When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
https://humana-sales.uservoice.com/admin/v3/views/insightsI would much prefer to view the more functional screen. If I want to view reports, I will view reports.
https://humana-sales.uservoice.com/admin/v3/views/manageThis adds time to my every visit.
11 votesWe recently updated our site navigation. Idea Insights can now be accessed from the Insights tab. Let us know what you think!
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Contributor Console: User Name Search In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.
8 votesHey there,
A couple weeks back we made capturing feedback in the Contributor Console easier by incorporating user search and auto-complete into the capture feedback form. If you haven’t discovered it yet, check it out. Let us know what you think.
Thanks,
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2 votes
We now have a traits sync service offering for Pipedrive! The service can sync your Contact & Account traits to UserVoice so that you can harness powerful segmentation.
Read more about it here: https://help.uservoice.com/hc/en-us/articles/360034993834
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Custom time period filter for Activity reports Time period filter should be customizable. Not just 30/90/365 days. We need to choose 1. and last day of a month when doing monthly reports otherwise its useless for us :(
The idea is good and we like it but we don't always have a time to check the Activity at the beginning of the month to see the last 30 daysPetr from Skype & MS Teams
2 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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More granular filtering of the Idea Insights Dasboard In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.
23 votes -
Add Admin Avatar to Activity & Moderation Feed Items Display an avatar in Activity & Moderation items done by an Admin (currently only gives Admin name in orange color)
1 voteHey there,
Idea merge entries on the activity and moderation feed now includes the avatar of the admin who performed the action.
Thanks
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Include both Date and Time on entries in the Activity and Moderation Feed Currently the date is displayed on every entry. It would be additionally useful to expose time as well.
1 voteHey 👋
You can now view time in addition to day on every entry in the activity and moderation feed.
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Option to force display of username in feedback for SSO<>ADFS authenticated users We're using SSO with ADFS for an internal, corporate Forum. Currently, any ideas/feedback submitted is flagged as being submitted by 'anonymous', unless the user has opted to input a username. Ideally, I'd like the option to have a forum display a username/email address for ideas/comments in all cases. I understand why this may not be relevant for external forums but for internal, corporate forums, I see this as essential.
1 vote -
Custom from: email address for subscriber emails These currently have a random alpha-numeric pattern, e.g. omail-tTyIRW4hbiepjxTf1+edjc9s@feedback-poweredby.uservoice.com
These should be nicer looking or allow the use of custom email addresses.
5 votesWe recently introduced DomainKeys Identified Mail (DKIM) which enables the customization of an email “from” address. Once DKIM is configured, you may choose a custom “from” email address on subscriber emails. Read more about DKIM below:
https://help.uservoice.com/hc/en-us/articles/4410940934419-Email-Customization
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Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
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allow users to export CSV of their own feedback from the "my feedback" tab Currently a user can see all of their feedback by clicking the "My feedback" option on the side menu. This feedback is spread across multiple pages and the user is unable to sort the feedback. Please allow the user to export this list of feedback into a CSV so that they can view it all on one page and sort by category, forum, etc.
1 voteHey there! When a user goes to their Settings on the web portal (same page containing "My feedback"), they will have an option to export all of their data. This will send the user CSVs of all their data related to their participation within UserVoice.
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Optimize Feedback Analysis Report to Load Faster The Feedback Analysis Report takes a long time to load an often fails the first try (and we don't even have a lot of data yet).
Perhaps caching the data? Thanks for your consideration!
3 votesWe launched our new Activity Report earlier this year and optimized its loading performance to give you a great experience. Check out this article on the new report: https://help.uservoice.com/hc/en-us/articles/360034982774-Understanding-the-Activity-Report
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Include Attachments on Internal Notes Currently attachments can be added to Status Updates as well as comments, we would like the ability to include attachments for internal notes. Sample Use Case: when drafting a mock-up of something such as a UI change that is not yet ready for public feedback, but should have eyes on it by other members of the Product Management or Development Staff.
9 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Unlike notes, internal comments support attachments.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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