General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
-
Respect Line Breaks in Internal Notes. Respect Line Breaks in Internal Notes.
Internal notes styling should respect line breaks like comments do. When leaving notes for internal members, it can difficult to understand the message being conveyed because it's all smushed together in one block.
7 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
With internal comments, we’ve included an editor that supports richer text formatting than previously available with notes.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
-
Admin invitations should redirect to /admin/signin When admins accept invitations, they are redirected to the end-user sign-in on the web portal.
In some cases, admins aren't able to sign-in with SSO while end users can.
If the account has the site restricted to SSO authentication, the admins won't be able to authenticate accept the invitation
3 votesWe updated our admin sign-up process so admins are now directed to the admin console after creating a login.
-
Add option for 6 months on Inactive filter Add an option for 6 months in the Inactivity filter on the Ideas page
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
-
Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
-
Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
-
Provide web portal URLs for UserVoice items in Slack UserVoice items (ideas, feedback, comments) sent to Slack via the integration link back to the admin console.
Some use cases have non-admins clicking these links in Slack, but they are unable to access the admin console links.
4 votesHi there,
Thanks for this early feedback.
Now, users without access to the UserVoice admin console will be directed to the web portal view of an idea when attempting to access that idea from a Slack channel.
UserVoice admins will still be directed to that idea in the admin console as they are today.
Let us know what you think.
Thanks again.
-
Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
31 votesWe have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.
-
Slack Integration for Private Channels Provide the ability to stream UserVoice events to a private Slack channel
13 votesHi All - Our new Slack bot allows for all of the standard functions to be performed in a private channel. Instructions for upgrading to the new, more functional Slack Bot are available for you in a knowledge base article. There, you can also find out how to enable UserVoice functionality within a private channel, by inviting the bot just one time to join the channel.
Need any help? Please let us know by contacting support!
-
Configure Slack integration for categories You can configure the Slack integration to work with specific forums, but not categories within a forum.
3 votesHey everyone,
Thanks for the early feedback here.
If you head back to the slack configuration settings in your UserVoice admin console you’ll be pleasantly surprised to see that we’ve enabled the ability to configure events from specific categories to stream into your slack channels.
Let us know what you think.
Thanks again.
-
In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
-
Emojis in public status Allow emojis to be used within the public status to help bring the brand to life.
2 votesWooo! Emojis work in status updates! 🚀 🎉 Keep in mind that some email clients may render emojis differently.
-
Disable the escape key when adding links in email When replying to a user/customer and you are adding a link in, if you hit the escape key, not only will it close the "add a link" box, but the suggestion window too. So you're losing whatever you already typed.
I don't know how many emails I had to rewrite because of this recently.
2 votesHello,
This behavior was resolved in a previous release.
Thanks for this feedback.
-
Ability to create multiple roadmaps Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.
22 votesThis week we released support for multiple roadmaps! If you have multiple teams working on different projects, this is a great way to track work independently. You can even share each roadmap with a specific audience! Read more here.
-
Public idea link when capturing feedback via the contributor sidebar When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votesHey there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
While this feature is not yet a part of Contributor Sidebar experience, we did keep this need in mind for the Contributor Console.
That is, from the Contributor Console, a public link to each idea can be easily copied and shared.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Display Suggestion Description on Feature Card As an admin, I'd like to see the description of the linked suggestion on the roadmap feature
7 votesWhen a feature has an idea linked to it, we first prioritize showing the feedback associated with the idea. If you want to check out the idea's description, we include a link next to the feedback that will open the idea for you to view its full details.
-
Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
-
Filter ideas by custom fields Be able to filter the list of ideas in the admin console by the custom fields we import for accounts and users.
6 votesHello 👋
You can now filter ideas by custom field values. In the main idea grid filter panel, you'll find select lists and boolean custom field types, while additional field types like numeric, date, and currency are available as advanced filters.
Thanks for this feedback.
-
36 votes
We now support SCIM and offer multiple user permission types to help your team easily assign new and existing users to various UserVoice permissions. Read more here!
-
1 vote
Hi there, this is available in our product for use! Refer to this API article for more information. Thanks for your feedback!
-
Solicit feedback for a specific idea Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.
1 voteIn case you missed it, you can now solicit feedback on a specific idea by using our Outreach feature! You can ask for feedback from voters or from other users who may have not yet seen the idea. Read more here.
- Don't see your idea?