General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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Search field in merge window is tiny I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.
3 votesHello!
We've increased the width of the merge modal search field.
Thanks for this feedback.
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3 votes
We have added an API endpoint for merging suggestions! You can find details here: https://developer.uservoice.com/docs/api/v2/reference/#/suggestions_3
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Increase visibility of inviting users to a private forum This setting is incredibly hard to find for a new customer.
3 votesWe hear you on this idea! We added a couple of improvements to help with this:
1) If you are viewing a list of forums, you can click the kebab on the right, to quickly invite or manage invitations: https://cl.ly/b0b3b3c814c1
2) If you are in forum settings, you can click the link to quickly managed authorized users: https://cl.ly/01bf96256075
Have additional functionality you would like to see to make this easier? Let us know!
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Remove voting limitations The limited voting numbers turned me off to participating in idea submission and feedback. If an idea works for me, I'll vote it up. If not, I won't. Why place a limitation?
3 votes -
Ability to export report reflective of filters applied Customer would like to see the ability to export idea report that is reflective of their filtered view, instead of seeing all the information/columns that is available. It's good to see all information but in some cases they would like to see an export of what they have filtered out. For example, they would like to see an exported report that just has summary of idea, idea content, number of voters and creation date/last update only.
2 votesHi there!
Thanks for this feedback.
You are now able to customize what columns are included in exports.
A bit more on how that works can be found here: https://help.uservoice.com/hc/en-us/articles/8017933508883-Export-Idea-Activity
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Link Ideas to Feature via API As an admin, I'd like an ability to automate linking an idea to a feature via the API
2 votesHi there,
Thank you for providing this feedback to us. You’ll be pleased to hear that we have created an API endpoint that allows you to link ideas to features!
You can find the documentation on the link endpoint here → https://developer.uservoice.com/docs/api/v2/reference/#operation/LinkToFeatureSuggestions
And the unlink endpoint here → https://developer.uservoice.com/docs/api/v2/reference/#operation/UnlinkFromFeatureSuggestions
Happy automating!
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Requirement for data to be stored / hosted in the EU Currently we do not have a data center and archetecture to support companies that have made the internal decision to require their data only be stored on a server located in the EU given their interpretation of the regulation.
We take security and compliance extremely seriously and have taken the measures to ensure we meet all requirements set forth by all key regulatory bodies which includes GDPR (full list can be found at https://uservoice.com/security-compliance).
We do, however, appreciate some business' adhere to this and are tracking how many companies we are losing potential revenue on to build a case…
2 votesWe now offer EU hosting if this is a requirement for you. Please get in touch with us at support@uservoice.com if this is something to pursue!
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Contributor Console Not Appearing in "Activity by Source" Report When feedback is captured via Contributor Console, it is not currently showing up in the Activity by Source pie chart. It would be beneficial because the team only uses Console to capture Contributor Feedback, and we would like to easily see how much feedback is being captured in that channel
2 votes -
Report for Ideas Lifecycle They are looking for a report that tracks the concept of ideas submitted vs completed ideas. He wants a report that can illustrate lifecycle of ideas as they progress through stages (statuses) from new idea to completed. He described 2 benefits from this report. One, the ability to better understand their product development process (to see which stages ideas are getting stuck in, and why). Two, to illustrate to leadership the overall impact of UV (we have collected X amount of ideas which have become Y amount of new features)
2 votesWe just launched an update to the Status Update section of the Activity Report. We’re now showing how many times ideas were marked as a certain status within a designated time period as well as the customer reach of every update. Check out the attached image!
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Filter by Negative Criteria Provide the ability to filter by ideas that do not have a particular label or outside of a certain date range, or not a particular category.
2 votesHello 👋
Advanced filtering allows you to narrow your list of ideas based on negative logic criteria. For example, you can now filter for ideas that do not have a specific label(s), not supported by a specified account(s), don't have specified statuses, or for ideas that are not in a specific idea category.
More on advanced filters here.
Thanks for this feedback.
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2 votes
We now have a traits sync service offering for Pipedrive! The service can sync your Contact & Account traits to UserVoice so that you can harness powerful segmentation.
Read more about it here: https://help.uservoice.com/hc/en-us/articles/360034993834
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Custom time period filter for Activity reports Time period filter should be customizable. Not just 30/90/365 days. We need to choose 1. and last day of a month when doing monthly reports otherwise its useless for us :(
The idea is good and we like it but we don't always have a time to check the Activity at the beginning of the month to see the last 30 daysPetr from Skype & MS Teams
2 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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Add option for 6 months on Inactive filter Add an option for 6 months in the Inactivity filter on the Ideas page
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Emojis in public status Allow emojis to be used within the public status to help bring the brand to life.
2 votesWooo! Emojis work in status updates! 🚀 🎉 Keep in mind that some email clients may render emojis differently.
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Disable the escape key when adding links in email When replying to a user/customer and you are adding a link in, if you hit the escape key, not only will it close the "add a link" box, but the suggestion window too. So you're losing whatever you already typed.
I don't know how many emails I had to rewrite because of this recently.
2 votesHello,
This behavior was resolved in a previous release.
Thanks for this feedback.
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Hide unused fields from the User and Account record view Not the grid but the single page view.
2 votesFrom the Users or Accounts tab on an idea, you can hide/show each of the columns by clicking the column selector. Check out the attachment for reference.
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Fully display suggestion text when pushing it to Slack Currently, when a suggestion is pushed to slack it is not easy to read. We need to expand the window in order to see the text. It would be nice if we could fully display the suggestion text without having to expand the text.
2 votesHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration gives you the ability to see the entirety of an Ideas description from Slack.
Thanks.
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Update the hosted JIRA Integration to support secure firewall settings. Currently the documentation on integrating with JIRA requires companies to expose their JIRA to the entire internet. Need to be able to lock it down by hostname or IP address so that the hole in the firewall is not open to the entire internet. Asking UserVoice Customers to open the firewall to the entire internet puts their organization at risk for compromise.
2 votesWe do have support for this now. For details on how to get this setup, email us at support@uservoice.com. Our team will walk you through how to set this up.
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Show update date in columns in Admin Console Be able to sort in the grid by last Updated date. The column picker shows "created/updated" but then only gives the option to show created date.
2 votesHi everyone,
We have added a column for “updated” so you can sort by this column now. Screenshot: https://cl.ly/532a8a2db72e.
You will need to check the “updated” option in the column picker.
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