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General Feedback

How should we improve our feedback and product management tools?
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272 results found

  1. Filter based on segments

    Allow a filter based on a segment value

    2 votes

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  2. API v2 endpoint for adding supporters to a suggestion

    There is and endpoint for adding a request in v2, but that requires qualitative feedback which is different than the v1 endpoint for voting: https://developer.uservoice.com/docs/api/reference/#_api_v1_forums_forum_id_suggestions_suggestion_id_votes_post

    There is no way to support a suggestion (without adding a request) in v2 of the API.

    2 votes

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  3. Setting "None" status after responding with another status.

    Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.

    2 votes

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    2 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Claire Talbott responded

    Hi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!

  4. Microsoft Account (MSA) SSO

    Provide SSO support for MSA. MSA encompasses Microsoft provided accounts, such as @live, @hotmail, and @microsoft only.

    Adding this support would allow a forum to remain public, while still being mandatory for users to sign in to their MS account if they want to leave feedback, vote, or comment on an idea.

    2 votes

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  5. View content of messages sent to subscribers

    After I send a message to subscribers, I am unable to see the content of the message I sent them to refer back to. I like using the UserVoice interface to do this to get analytics, however when following up I am disappointed that I cannot refer back to the text of my message.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  6. 2 votes

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  7. Add more "No customer activity" filters

    Please add the following filters to the Suggestions Customer Activity filter:
    -No customer activity in the last 30 days
    -No customer activity in the last 60 days

    Or something similar. 90 days is very useful, but we have too many incoming ideas, would like to clean it out more aggressively using this filter.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Jared Shaffer responded

    Check it out! We have added a custom date option for the Inactive filter on the idea grid.

  8. Allow users to cast as many votes as they want

    Users should be able to cast as many votes as they want.

    2 votes

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  9. Detect Windows versions properly

    Whenever a user posts an idea, their browser version is detected and the OS is guessed.
    We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
    I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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    Hi Everyone 👋🏻


    You can now quickly create a Feature from an Idea!


    From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature.  We'll copy in the Idea Title and Idea Description for you, and automatically link the idea.  You'll be able to make edits as you see fit as well.


    Let us know if there are any additional improvements we can make!

  11. Clear custom date fields

    Custom date fields can not be cleared when created.

    We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.

    It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.

    1 vote

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    Completed  ·  0 comments  ·  Ideas  ·  Admin →
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  12. Bug in edit dialog

    If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    This issue has been resolved. 


    Thanks again for bringing it to our attention.

  13. New admin UI not respecting code snippets/blocks

    The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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    Completed  ·  Torre Matthew responded

    👋 Hello!


    Thank you for this feedback. The team has made an update to resolve this issue.

  14. Bulk edit idea custom fields from list view

    the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hi 👋

    Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.

    Thanks again.

  15. Increase the maximum number of options for the Select List type Idea Custom Field.

    The current maximum for the select list idea custom field is 50 selections. Please consider increasing this.

    1 vote

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  16. Harassing emails

    One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
    I am attaching a screenshot and asking you to take care of it.

    1 vote

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    Completed  ·  rob.ridgeway responded

    Our Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts.  We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.

  17. Display Product Area on Roadmap Cards

    Previously on the Roadmap the Product Area displayed on the card view. In the refresh, it's been removed. I used Product Area to display the team the initiative has been assigned to and it was useful to see. Please add it back to the card OR provide an option to customize the card format. The icons for revenue, ideas, etc are less useful to me.

    1 vote

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    Completed  ·  0 comments  ·  Roadmap  ·  Admin →
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  18. Allow me to see all my saved views in the dropdown

    The new Saved View dropdown only shows the first 20 saved views. I have several others that do not show. Please add these other views to the dropdown so I don't need to click into Manage Views to access them.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hey there!


    Thanks for this feedback. 


    From the admin console idea grid, you can now access all saved views from the views menu at the top of the grid.


    Thanks again.

  19. Have Jira issues created from UserVoice reflect the Jira instance's default priority

    When creating a Jira issue from UserVoice, the Jira priority is set at the highest. It would be great if the integration could be updated to reflect our jira's default priority or default to medium.

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    When you create a new Jira issue from UserVoice, that issue will now receive the default priority of your Jira project.


    Thanks for this feedback.

  20. Add custom variables to ideas

    Have the ability to add custom variables to ideas

    1 vote

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