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How should we improve our feedback and product management tools?
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  1. Permanently edit account name for accounts automatically generated by email domain

    Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.

    Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sort by Plan field (column) in UserVoice

    Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sort by User Type on User's Page

    There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make timestamps optional for date custom fields

    Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show User & Account custom field data in the suggestions grid

    Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.

    I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.

    3 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Filter based on segments

    Allow a filter based on a segment value

    2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Roll-up numeric custom fields

    I want to combine custom fields that are numeric so I can see the roll-up across ideas

    4 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  8. Be able to manually enter user and account traits

    Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.

    21 votes
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    5 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    13 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use or logic when creating segments

    Use or logic for creating segments vs just and when looking at fields

    2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  13. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Do not require an external id on users and accounts

    Not everyone has an id for a user or an account. Have it as optional

    5 votes
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi everyone,

    Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.

    While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/

    Thank you for taking the time to share your use cases around this. We do appreciate your input!

  15. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Column headers for account fields on import templates should be the same

    The account column headers from the template should be the same on both the user template and account template.

    On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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