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  1. Permanently edit account name for accounts automatically generated by email domain

    Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.

    Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.

    2 votes

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  2. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes

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  3. Track User's last forum Interaction

    Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login

    2 votes

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    Hello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.

  4. Make timestamps optional for date custom fields

    Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.

    2 votes

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  5. Edit the names of standard fields

    Please enable standard field names to be edited so they're more in line with our use case. We want to keep the magical properties they have, but name them something more in line with what we see in our own CRM.

    1 vote

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  6. Provide currency custom fields that display '$' or the appropriate currency symbol

    It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.

    But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.

    2 votes

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  7. Currency Custom Field

    You can select integer as a custom field; however, it would be great is this integer field could show as a currency, like Revenue and LTV.

    1 vote

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  8. Sort by Plan field (column) in UserVoice

    Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.

    1 vote

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  9. Sort by User Type on User's Page

    There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."

    1 vote

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  10. Show User & Account custom field data in the suggestions grid

    Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.

    I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.

    3 votes

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  11. Roll-up numeric custom fields

    I want to combine custom fields that are numeric so I can see the roll-up across ideas

    5 votes

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  12. Be able to manually enter user and account traits

    Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.

    25 votes

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  13. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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  14. 0 votes

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  15. Use or logic when creating segments

    Use or logic for creating segments vs just and when looking at fields

    2 votes

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  16. 2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote

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  18. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Do not require an external id on users and accounts

    Not everyone has an id for a user or an account. Have it as optional

    5 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone,

    Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.

    While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/

    Thank you for taking the time to share your use cases around this. We do appreciate your input!

  20. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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