General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
39 results found
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Be able to manually enter user and account traits Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.
26 votes -
Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
17 votes -
Pass traits through the SSO token For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.
14 votes -
Add Field to Account Insights Some organizations maintain their own important data, and would like both the data values and bucket sizes to be ones of their specification
Requests:
Company Size: 1
CSM: 17 votes -
Sync different revenue fields in the Salesforce Connector for Account Insights Give customers the option to choose more than one revenue fields to sync to UserVoice. Sometimes different revenue fields are used for different account types in Salesforce.
7 votes -
Set default Domains for Accounts The (optional) feature we have to automatically generate and assign accounts by email domains is unintuitive and limited to a single domain per account.
Admins should be able to configure Accounts with one or more domains for users to be automatically assigned. This should be configurable via the Salesforce Connector, CSV import, and a setting in-app.
6 votes -
Allow reordering of custom user and account traits in admin view When looking at a user, I'd like to put the traits in order of importance, rather than the default of alphabetical.
6 votes -
Allow user id as the unique identifier for users (instead of email) Email is the unique identifier in Uservoice for users, but there is a need to use an id as that is what is used in our system.
5 votes -
Roll-up numeric custom fields I want to combine custom fields that are numeric so I can see the roll-up across ideas
5 votes -
Do not require an external id on users and accounts Not everyone has an id for a user or an account. Have it as optional
5 votesHi everyone,
Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.
While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/
Thank you for taking the time to share your use cases around this. We do appreciate your input!
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Include Account Name on Activity Page When on Your Activity page, include the Account name when capturing feedback for a user. "You captured feedback for Jane Doe from UserVoice". Link to the Account feedback.
Sometimes the account is more important than the person and you may forget what company that user belonged to. So this would be helpful context.
4 votes -
Make timestamps optional for date custom fields Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.
4 votes -
Have separate revenue field for potential revenue from prospects As an Admin or Contributor, when submitting a feedback item, have the ability to indicate if a customer is an existing customer or prospect.
Then being able to see revenue broken out by existing revenue impacted vs. potential revenue
3 votes -
3 votes
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Improve Segmentation Rules Improve segmentation properties by allowing more than "equals" and "does not equal". Ideally you should add "contains" "does not contain" "is known" "is unknown". Date properties should also have "is before" "is after" "is between". Number properties should have "is greater than" "is less than"
3 votes -
Sync "Last Active" from User when added to an Account Update the account's "Last Active" date each time a user is added to the account, or by checking all of the account's users on a schedule (every 24h, etc)
3 votes -
Permanently edit account name for accounts automatically generated by email domain Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.
Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.
3 votes -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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Show User & Account custom field data in the suggestions grid Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.
I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.
3 votes -
2 votes
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