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How should we improve our feedback and product management tools?
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82 results found

  1. Export Sidebar Team Data

    As an admin, I'd like to export the data compiled amongst the sidebar teams to monitor internal adoption.

    2 votes

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  2. Automate and schedule exports

    For example, be able to use the API to send an export of this report to a particular email address.

    7 votes

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  3. Align feedback with KPIs

    Want to be able to better report up how the ideas product is working on tie into the overall KPIs and OKRs that are important to the business.

    1 vote

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  4. 3 votes

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  5. New Activity Report needs filters by Forum at the top level, to go with Time period.

    When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
    That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic

    14 votes

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  6. Ability to change time range view on Insights Report

    Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report

    5 votes

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    Hello?,

    We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.

    Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).

    Is the goal to customize the date range of one of these section? Both?

    Thanks in advance.

  7. 2 votes

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  8. Bulk Action in Insights Tab

    Ability to bulk manage activities in the Insights tab (Items needing tidying up)

    1 vote

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  9. Export external accounts to CSV

    You can export all users from UserVoice from the "Users" tab, offer the ability to export all accounts from the "Accounts" tab.

    2 votes

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  10. Drill down reporting to the User/Account Level

    Ability to see within the UI - Users or Accounts who have submitted (created) the most ideas.

    4 votes

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  11. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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  12. End User Stats

    As an admin or contributor, I'd like to get a weekly email with a summary of this week's ideas to help me drive adoption of the web portal externally, rewarding power users for their engagement. For example, total requests per user and account in a given time period.

    1 vote

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  13. Ability to see the number of Zendesk Requests tied to an idea

    count number of zendesk requests attached to an idea

    3 votes

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  14. Private Forum Invitations Export

    Provide a CSV export for private forum invitations

    2 votes

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  15. Page view analytics by forum

    Can we see reporting on the number of page views by forum

    2 votes

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  16. Import and export columns should match

    Not all of the columns use the same values (true/false vs. yes/no) between the import and export, making it labor intensive to use them for moving suggestions between UserVoice accounts, or updating existing data

    6 votes

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  17. Include Merged Ideas in Export

    When exporting report of ideas into a excel version i would also like to get the field (true/false) if the idea is merged or not, currently there is no option and you need to export twice (using public status filter active and the merged) and then get into the work to run a lookup function edit to find the merged ideas from the active ideas set

    2 votes

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  18. Moderation KPI report - turnaround time

    We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.

    3 votes

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  19. Show sentiment score for individual pieces of feedback

    The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.

    5 votes

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    You can opt in to a feature called urgency scores currently in beta by visiting your settings.  You can find the option by going to 


    Settings -> General Settings -> Ideas and look for "Urgency score on ideas and feedback."


    Instead of a simple sentiment analysis, we're looking for intensity of emotion in the feedback.  This may be negative (an angry user) or positive (a user telling you how much a feature change may help them) and we're displaying the results summarized across the idea, and on individual activity entries (comments, feedback).


    Let us know what you think!

  20. Export Status Reactions

    The customer would like to have the ability to export "reactions" to public statuses in order to leverage the data to track adoption.

    2 votes

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