General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
83 results found
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Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
45 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Export a list of users and their ideas/votes/comments You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.
42 votes
Claire Talbott
responded
Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those.
The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export.
The Users export…
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Be able to export comments within the idea export Right now you can only export comments with the general export. And those comments are in a separate file.
It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.
32 votes -
Report on and drill into ideas created by channel/input source Report on and see which ideas are created from the site, widget, and apps.
26 votes -
New Activity Report needs filters by Forum at the top level, to go with Time period. When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic15 votes -
Account Insights More Clickable The Account Insights is really helpful but we would like to be able to click into more areas of the report, rather than needing to leave the area to go to the idea grid.
For example when looking at an individual idea, it would be nice to be able to click into each segment and view all the accts in it, or click into an account and have their account information open up.
13 votes -
Export Account Insights Data The account insights data is great, but it would be nice to be able to export the data (or click into the data) from the account insights screen. It would be helpful to export both from the entire Insights page as well as on individual ideas.
For example, when reviewing an individual idea in the Account Insights area, it would be nice to export the data from the segments. We do a lot of analysis outside of UV so it would be great to export this information.
12 votes -
Allow Contributors to export idea and feedback by accounts Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.
9 votes -
Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
9 votesHello?,
We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.
Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).
Is the goal to customize the date range of one of these section? Both?
Thanks in advance.
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Report by label Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.
9 votes -
Automate and schedule exports For example, be able to use the API to send an export of this report to a particular email address.
8 votes -
See the number of requests on a suggestion In the Feedback grid, you can see the number of comments or supporters on a suggestion.
It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).
8 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Items that need tidying up needs a filter to choose a timeframe I love the Ideas that Need Tidying Up section. However, 6 months is a little long for us. Can we get a filter on it to choose our time frame for different situations?
7 votes -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
6 votes -
Import and export columns should match Not all of the columns use the same values (true/false vs. yes/no) between the import and export, making it labor intensive to use them for moving suggestions between UserVoice accounts, or updating existing data
6 votes -
Multi sort from the grid Allow more than 1 sort on the suggestion grid. Ex. primary and secondary sort like in excel
6 votes -
Ability to click into charts on Activity report Ex: When hovering over graphs in the activity report, stats are displayed. Would like to be able to click on that and see the data in detail.
5 votes -
Released Ideas Report by Accounts/Supporters I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).
5 votes -
Show sentiment score for individual pieces of feedback The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.
5 votesYou can opt in to a feature called urgency scores currently in beta by visiting your settings. You can find the option by going to
Settings -> General Settings -> Ideas and look for "Urgency score on ideas and feedback."
Instead of a simple sentiment analysis, we're looking for intensity of emotion in the feedback. This may be negative (an angry user) or positive (a user telling you how much a feature change may help them) and we're displaying the results summarized across the idea, and on individual activity entries (comments, feedback).
Let us know what you think!
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Vote Weighting Provide the ability to weight votes whilst still only assigning one vote per person to an idea.
For example, if a customer votes for an idea this will receive (within the admin view) 10 votes where as if an internal user votes it only receives 1 vote.
The number of 'weighted votes' should be configurable. When an admin is viewing the idea the weighted and none weighted vote score should be shown.
5 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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