General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
365 results found
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Add attachments to features on your Roadmap I'd like to be able to attach files to features, perhaps in a custom field.
7 votesYou can now add attachments to each feature on your internal roadmap! Check out the attached image for reference.
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GDPR Compliance The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe
Enforcement date: 25 May 2018
57 votesUserVoice has completed changes necessary to provide tooling for GDPR compliance. We will continually update our compliance information on our website ( https://www.uservoice.com/gdpr-compliance/ ). There, you can find information about API endpoints to exercise Data Subject rights, our pre-signed DPA, and information about where we will collect consent.
A detailed email will be sent to current UserVoice Account Owners. As always, we’re interested in additional feedback, and you’re welcome to provide it in this forum.
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Filter should have 'and' logic as default To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.
At the moment, the number of findings increases if you add more key words.
But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…14 votesHey there!
Thanks for this feedback.
While we don't support 'and' logic to filter keyword search results by default, we do provide search operators that can be used to further refine the results of your keyword searches. Take a look at this resource to learn more.
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Filter based on segments Allow a filter based on a segment value
2 votesWe recently released a new segments feature for our Salesforce Connector. Learn more at the link below!
https://help.uservoice.com/hc/en-us/articles/1500000243061-Idea-Explorer
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Ideas Widget for Private Forums I have a private forum for a feature that is in beta. I would like to have a widget in this new feature that works with the private forum that I have configured for its beta feedback. I am currently working around this by having the widget create a ticket in a queue instead of a suggestion in a forum. I then evaluate the ticket and create a suggestion for it in the forum. Having the widget save suggestions directly to the forum would cut down on my workload and would also provide appropriate instant answers within the widget.
118 votesGreetings from UserVoice,
We now have Single Sign-On support for the UserVoice Ideas Widget.
Get started today by Logging in to UserVoice > Settings > Widgets > Advanced setup > SSO authentication.
Thanks,
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18 votes
Hi everyone!
We have added this functionality to the product. You can now follow up 1:1 with the user who creates an idea, comments on it or who had a request captured by a contributor.
When the user replies, their reply will be captured within UserVoice as well, so you can keep the conversation within UserVoice.
Learn more about how this feature works here: https://feedback.uservoice.com/knowledgebase/articles/1903000
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Add custom fields for contributors to fill out when capturing feedback from users Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.
21 votesYou can now configure custom questions in the feedback capture extension!
See detailed information in this article.
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Browser extension for contributor sidebar I would like an extension for the contributor sidebar so that I can capture feedback on some websites that block bookmarklets; for example twitter, intercom, github, salesforce lightning
7 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
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Quickly remove labels from list view From a list view, have the ability to remove labels quickly. Right now you need to open the labels and scroll to find the label to deselect it. Can we add a "X" to the label button in the list view to remove quickly (or something similar)?
3 votesHello!
On the idea grid, labels can now be removed from an idea without opening the label picker. Hovering over a label will reveal an (x) that can be used to clear that label from the idea.
Thanks for this feedback.
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Bulk label actions Be able to apply/remove labels to ideas in bulk
38 votesBulk label modification is now available! From the Suggestions grid you will be able to select multiple items and then use the new “Modify Labels” option under the More Actions menu. You will see the current status of the labels on your selection, and will be able to add or remove labels across the entire selection. There will be an undo option after completing this action. Please try this out and give us your feedback. Happy labeling!
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Automtically remind inactive contributors to capture feedback Take the burden of admins/leads and provide means to re-engage contributors who are inactive or have never used their contributor licenses.
3 votesEarlier this month we launched a monthly Contributor Insights email. Similar to the Admin Insights email, the Contributor Insights email notifies contributors of recent status updates and their activity. If they haven’t been active, the email will prompt them to add feedback.
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Allow end users to unsubcribe from email notifications with one click from the email Right now, when you click "unsubscribe" on one of our email notifications, it takes you to the web portal notification settings.
This requires you to login.
It would be better if you could click "unsubscribe" and be globally unsubscribed from notifications for that UserVoice subdomain, without having to login again.
7 votesThank you for the feedback on this! We have updated email notifications, so users can unsubscribe without logging in.
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Microsoft Account (MSA) SSO Provide SSO support for MSA. MSA encompasses Microsoft provided accounts, such as @live, @hotmail, and @microsoft only.
Adding this support would allow a forum to remain public, while still being mandatory for users to sign in to their MS account if they want to leave feedback, vote, or comment on an idea.
2 votesHi everyone,
We have released support for OpenID Connect, so this is now possible.
You can learn more about how to get started with this feature here: https://developer.uservoice.com/docs/single-sign-on/openid/
If you have any questions, please reach out to support@uservoice.com, and we’ll be happy to get those answered.
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Offer European based servers For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
5 votesEU hosting is now an available option. Contact us at support@uservoice.com or your Customer Success Manager if you're interested in this service.
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Bulk status updates Change the status of one or more suggestions at once when viewing a list of suggestions.
41 votesGreetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Automatic management of contributors Automatically create and remove contributors and assign to teams.
6 votesHi there 👋 We implemented support for SCIM. This protocol allows you to manage UserVoice access via other user management systems like Okta to ease your team's onboarding and off-boarding processes. With SCIM, you can provision contributor accounts automatically.
Thanks for you feedback!
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VSTS integration with Features Easily push a feature to VSTS as a Bug or Requirement or User Story work item that contains a link back to the Feature in UserVoice.
26 votesThis feature is currently available with our VSTS for UserVoice Integration.
Learn More here: https://feedback.uservoice.com/knowledgebase/articles/363410-vsts-vso-integration
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Don't include completed ideas in searches I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.
4 votesHey there!
Thanks for this feedback. Idea grid search will respect all filter configurations. That is, excluding a public status of "completed" via the Public Status filter will exclude ideas in that status from any and all keyword search results.
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8 votes
The new UserVoice Feedback Capture Chrome Extension allows users to log into more than one UserVoice instance and easily switch between them when capturing feedback.
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Export files in .xlsx format It used to be that I could export and get a link to different file types. Excel seems to be taken away, unless you're exporting data from the Settings panel.
CSV opens a browser tab of unreadable information. Not super helpful.
7 votesHi everyone!
We have added the ability to export in .xlsx format. When exporting, you will now see the option to choose .xlsx. Screenshot https://cl.ly/97f45ac4b18a
If you have any questions or feedback, just let us know!
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