General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
353 results found
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Allow end users to unsubcribe from email notifications with one click from the email Right now, when you click "unsubscribe" on one of our email notifications, it takes you to the web portal notification settings.
This requires you to login.
It would be better if you could click "unsubscribe" and be globally unsubscribed from notifications for that UserVoice subdomain, without having to login again.
7 votesThank you for the feedback on this! We have updated email notifications, so users can unsubscribe without logging in.
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Microsoft Account (MSA) SSO Provide SSO support for MSA. MSA encompasses Microsoft provided accounts, such as @live, @hotmail, and @microsoft only.
Adding this support would allow a forum to remain public, while still being mandatory for users to sign in to their MS account if they want to leave feedback, vote, or comment on an idea.
2 votesHi everyone,
We have released support for OpenID Connect, so this is now possible.
You can learn more about how to get started with this feature here: https://developer.uservoice.com/docs/single-sign-on/openid/
If you have any questions, please reach out to support@uservoice.com, and we’ll be happy to get those answered.
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Offer European based servers For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
5 votesEU hosting is now an available option. Contact us at support@uservoice.com or your Customer Success Manager if you're interested in this service.
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Bulk status updates Change the status of one or more suggestions at once when viewing a list of suggestions.
41 votesGreetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Automatic management of contributors Automatically create and remove contributors and assign to teams.
6 votesHi there 👋 We implemented support for SCIM. This protocol allows you to manage UserVoice access via other user management systems like Okta to ease your team's onboarding and off-boarding processes. With SCIM, you can provision contributor accounts automatically.
Thanks for you feedback!
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VSTS integration with Features Easily push a feature to VSTS as a Bug or Requirement or User Story work item that contains a link back to the Feature in UserVoice.
26 votesThis feature is currently available with our VSTS for UserVoice Integration.
Learn More here: https://feedback.uservoice.com/knowledgebase/articles/363410-vsts-vso-integration
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Don't include completed ideas in searches I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.
4 votesHey there!
Thanks for this feedback. Idea grid search will respect all filter configurations. That is, excluding a public status of "completed" via the Public Status filter will exclude ideas in that status from any and all keyword search results.
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8 votes
The new UserVoice Feedback Capture Chrome Extension allows users to log into more than one UserVoice instance and easily switch between them when capturing feedback.
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Export files in .xlsx format It used to be that I could export and get a link to different file types. Excel seems to be taken away, unless you're exporting data from the Settings panel.
CSV opens a browser tab of unreadable information. Not super helpful.
7 votesHi everyone!
We have added the ability to export in .xlsx format. When exporting, you will now see the option to choose .xlsx. Screenshot https://cl.ly/97f45ac4b18a
If you have any questions or feedback, just let us know!
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Display an account’s feedback in contributor sidebar When using the contributor sidebar, be able to pull up an account's supported suggestions, not just a user's.
13 votesGreetings from UserVoice,
We’re excited to announce that users of the contributor sidebar now have the ability to view all suggestions that are supported by an account.
https://cl.ly/64b6df/Screen%20Recording%202018-10-12%20at%2001.37%20PM.gif
Thanks,
UserVoice Product Team -
Customer feedback in Slack can be easily sent to UserVoice We have a public channel in slack for our customer community. We can use the sidebar to capture feedback on top of the Slack web client, but we would also like to be able to use it in the desktop client.
7 votesHey there,
See the attached image for a quick preview of how the UserVoice for Slack integration allows you to send feedback from Slack to UserVoice.
Much more here: https://help.uservoice.com/hc/en-us/articles/360039767353
Thanks,
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Allow contributors to capture feedback on the forum (web portal) When a support person is viewing a suggestion on the forum website, allow them to quickly add customers to an idea. The suggestion that they are viewing should be automatically selected in the sidebar 'capture request' form.
5 votesHey,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, from the Contributor Console, feedback can be added to an idea directly.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Filter feedback by user segments Allow filtering suggestions and related suggestion metrics (like # of supporters and comments) by supporter traits, to help find out which feedback has come from specific user segments and measure interest from those segments.
76 votesYou can now analyze feedback by customer segment and identify each segment’s top needs, all within the UserVoice admin console.
Create custom segments based on the user and account traits that you pass into UserVoice; for example, user type, MRR, company size, or industry. You can also create segments by country, even if you are not passing traits into UserVoice.
Learn more here https://feedback.uservoice.com/knowledgebase/articles/1829062/
Please leave us feedback and let us know how this works for you!
Note: You will need to be on one of our current plans that includes this feature. If you’re on a legacy plan or are not sure if your plan includes this, email support@uservoice.com with your account name to learn more.
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Disable comment for completed and closed ideas Once an idea is completed or closed I want to disable comments on that idea to avoid redundancy of comments from users and admin.
1 voteYou can now configure a ‘status’ to disallow new votes and/or new comments. This applies to all ideas that are in that status. To update your status configurations go to Settings → Feedback Forums → Statuses and then edit the statuses as desired.
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Ability to sort/prioritise features Within the new feature dashboard provide the ability to manually re-order the items to form a backlog.
1 voteWe now have a kanban view for the Roadmap, which does let you drag and drop to set the order. You can learn more about this feature here: https://feedback.uservoice.com/knowledgebase/articles/1803679
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Be able to filter suggestions that have no label at all You can filter by ideas that:
Don't have a status
Don't have a categoryBut not those that don't have a label.
I want to do this because I am focusing on bringing up non-labeled items up to date by applying labels.
22 votesGreetings from UserVoice,
From the admin console, you now have the ability to filter the suggestions grid by suggestions that don’t have any label at all.
Thanks,
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Sortable search results If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.
However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.
43 votesGreetings from UserVoice,
Now, when working with the suggestions grid in the admin console, admins have ability to sort search results by any of the sortable columns. Check it out!
Be sure to let us know what you think.
Thanks for the feedback!
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Update idea information (status, state, title) in the idea grid without refresh If you click on a suggestion and do the following:
Change status
Delete, move, mark as spam
Change the title or descriptionAfter you save, the grid will not update the suggestion until you refresh.
6 votes👋
Last week we released an update to our admin console Idea Grid. Along with these updates you will find that changes made to an idea from the detail sheet are dynamically added to the grid without a refresh. This includes updates to Idea titles, Descriptions, Public/Internal Statuses, Forums, Categories, and labels. Check it out!
Thanks for this feedback and your continued support or our product.
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Search field in merge window is tiny I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.
3 votesHello!
We've increased the width of the merge modal search field.
Thanks for this feedback.
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Pull in Locale and Region Information into Analytics Not only would this information to be able helpful to identify ideas that are popular in a certain regions, but also help identify issues that are being reported through the HelpDesk product. This also would be beneficial in correlation to NPS.
88 votes
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