Ryan McErlean
My feedback
7 results found
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18 votesRyan McErlean supported this idea ·
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425 votes
Hey there! 👋
This week we released Custom Fields on ideas for internal use. This solves a problem for much of the feedback we received on this idea, but not all of it. We will keep this idea open for additional feedback and votes, but for those who were requesting better ways to organize ideas internally, we hope you enjoy our new release! You can read more about it here.
Ryan McErlean supported this idea · -
3 votes
An error occurred while saving the comment Ryan McErlean supported this idea · -
158 votesRyan McErlean supported this idea ·
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276 votes
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9 votes
Hey all,
Thanks for the feedback and support of this idea.
Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.
That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.
We are working on a few updates to help make this more clear moving forward.
Thanks again.
An error occurred while saving the comment Ryan McErlean commentedAgreed, private comments are critical so that the contributor can add comments specific to the customer they are recording the request on behalf of. For example, the customer's specific use case, the impact this request would have for their organization, the priority for their organization, etc.
Ryan McErlean supported this idea · -
8 votesRyan McErlean supported this idea ·
Being able to filter by forum would also be very useful when looking at feedback for a given user or account. We have many forums and I'm am only concerned about one so right now it is very difficult to sift through feedback across all forums