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General Feedback

How should we improve our feedback and product management tools?
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  1. Restrict contributors ability to create ideas

    Ability to only allow contributors to add feedback to an existing idea, or prevent them from creating new ideas.

    1 vote

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  2. 1 vote

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  3. Add Internal note when entering a new idea

    The ability for a contributor (staff member) to also add an internal note in addition to the current fields when entering a clients idea via the contributors portal.

    1 vote

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  4. Contributory: Export my ideas with statuses

    As a Contributor, I would like the ability to export all my ideas and see what the Public and Private statuses are.

    1 vote

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  5. Contributor Portal to have Internal status

    I would like to have the Internal Status displayed for my contributed, following and upvoted ideas when using the Contributor Portal. Only Public status is shown at this point but I want to be able to follow the internal status.

    1 vote

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  6. Show Internal Status on User and Account view in Contributor Console

    Only Public status is displayed, and you are required to click into the specific idea to see the Internal Status.

    1 vote

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  7. 1 vote

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  8. Show owner of feedback as who shared this on the public site

    When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…

    1 vote

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  9. 1 vote

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  10. Ability to understand the engagement of contributor ideas'

    I post several ideas and I don't get too much information about it, like:

    who saw my idea? where the users came from?
    wow much time people spend reading about it?

    I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.

    1 vote

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  11. Same immediate keyword search functionality in sidebar as feedback is being generated

    When using the contributor sidebar in salesforce or in the browser extension, the "link to existing idea" box should begin to find related ideas as the feedback is being submitted.

    1 vote

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  12. Ideas created by contributors should be included in "My Activity"

    Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.

    1 vote

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  13. 1 vote

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  14. Contributor Console Search Defaults to Ideas

    It would be helpful if the Contributor Console search to default to Ideas when performing a search, as that is the most common item we will be searching for

    1 vote

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  15. Need a filter on the feedback dashboard

    Need a filter on the feedback dashboard, The ability to see ideas based on status, such as "In Development".

    1 vote

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  16. 1 vote

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  17. Searching for Multiple Accounts with Same Name

    In cases where you're integrating with Salesforce for user and account data, searching for an account name may result in multiple accounts with the same name being returned. Currently there's no way to tell which account has the feedback so it becomes a painful guessing game. Returning the number of supported ideas with the account name in the search results would be useful for clicking on the right one.

    1 vote

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  18. Global page of all UserVoice feedbacks

    [en][Bing Translate]
    Global page of all feedbacks that I as a user enter so I can see and analyze all my feedbacks in UserVoice.

    [pt-br]
    Página global de todos os feedbacks UserVoice

    Página global de todos os feedbacks que eu como usuário inserir para que eu possa ver e analisar todos os meus feedbacks no UserVoice.

    1 vote

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  19. Let agents filter by category in the Zendesk sidebar app

    Today, agents can filter ideas in the Zendesk sidebar app by Forum, and they can do a text search within those. It would be awesome if once they select a forum, they could also filter by the categories in that forum. This would help them find the right idea if a text search produces a lot of results.

    1 vote

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  20. Default Forum based on Brand in Zendesk sidebar app

    We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.

    1 vote

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