General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
80 results found
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6 votes
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6 votes
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Capture feedback by forwarding an email to UserVoice So I can quickly forward feedback from my email client to UserVoice
5 votes -
Sidebar Linking Ideas Should Add User's Idea as Comments on the linked Idea When using the Sidebar, we're asked to get the client's idea in the Private section which is visible to Admins on the Uservoice portal and then link to an existing idea if it's close enough. This is a fantastic model to avoid duplicate postings and to ensure we have an accurate number of supporters for any given idea. However, my client's idea may be slightly different or have a different outlook than the currently posted Idea I'm linking to.
Current functionality will allow me to add private comments on behalf of a user to an existing idea and subscribe that…
5 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Firefox support for Contributor Extension I would like Firefox to be supported for the contributor extension. I use Firefox exclusively at work because I am one of the people who tests our product on Firefox to make sure we're creating a platform that works across the most common browsers. While it seems a small issue, is actually one of the biggest reasons I don't use your product more often
4 votes -
Contributor Console should also list feedback captured without idea The activity stream in the Contributor Console does only list Feedback captured with a link to an idea.
This reflects how it works in "Ideas & Feedback | All Activity" in the Admin interface, but both are wrong. "All" means all. So also feedback without idea should list there. In the admin at least you can select "Needs idea". In the Contributor Console I do not see such an option.4 votes -
Contributor entered Feedback should count as a vote When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
Annotated screenshot attached.4 votesHello,
This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.
- Jared
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Allow agent to Change email address Zendesk Sidebar It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ensure Feature Parity Between Contributor Console and Feedback Extension Align functionality and user experience in the contributor console and extension experience
3 votes -
Salesforce Opp Sidebar Capture doesnt pull full description of exisiting ideas We need visibility into the full description to ensure if the idea is truly related or not
3 votes -
Tag multiple Salesforce opps from an account into 1 idea To be able to tag multiple opps from an account into 1 idea, as sometimes the accounts total ARR is represented over a few opps so the impact of an idea is not accurately captured
3 votes -
Importance Ratings in Contributor Dashboard Include the ability to view and/or create importance ratings for customers in the Contributor Portal.
3 votes -
Enhanced Contributor Dashboard with Regional & Client Filtering Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.
- Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
- Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
- Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
- Status & Category Filters: Allow users to filter ideas by public status and subforums to…
3 votes -
Require Contributor Console Forum Without Default When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?
3 votes -
Show Internal Status updates in Internal Comments Show internal status updates in the Internal comments tab so they don't get lost amongst the All Activity tab that includes a large volume of customer comments
3 votes -
Public Status Text Colour Hi,
The current problem I am facing is that I am allowed to choose colours to the public status background but not the text colour. I have add a custom CSS to change the text colour for the portal (perfect) but when I see the status in the Idea Insights page the text is white. =/
Can I have an option to set the text-colour of the public status that would be applied to the public portal and my Idea Insights page?
3 votes -
Enhance Salesforce opportunity sidebar to give contributors the option to create a new idea first Make improvements to the salesforce opportunity sidebar so that account executives can have the choice of first leading with creating a new idea rather than collecting private customer feedback
3 votes -
Ability to See Voter Names on Ideas in the Contributor Console Enable a view to see the individual names of who has voted on each idea
3 votes -
Internal user region and idea The ability to see the internal users (contributors) region to know which team from our international contributors have captured feedback and to track trends
3 votes
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