General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
63 results found
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Use DKIM/Custom Email Address in More Email Communications With DKIM enabled and using a default "from" address, automatically use this address for all use-cases, or where possible.
1 vote -
Add Reject option to Ideas It would be nice to have the option to Reject an idea vs just delete, so we can still see the record and reference if we need to.
1 vote -
Ask multiple questions in an outreach email The ability to ask multiple questions in one outreach email would make researching and validating ideas easier, and improve customer experience.
1 vote -
Edit Comments to Remove attachments Be able to edit comments to remove attachments.
1 vote -
1 vote
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1 vote
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Edit Outreach Message After Sending Email Edit the outreach message within the cancellation period.
1 vote -
Add email addresses when replying to comments Add email addresses when replying to comments as an Admin
1 vote -
Global status update notifications on/off setting It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.
1 vote -
DKIM authentication for internal status update emails So that internal status update emails can show as coming from another domain
1 vote -
Ability to CC someone while replying to an idea or feedback To CC an additional user without the limitation of just emailing the subscribers of an idea
1 vote -
AutoReply Email - Include customers name Option to pull the customers name into the template. Ie: "Hello, @name"
1 vote -
1 vote
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Create an Email Alias for Email Communications Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.
1 vote -
Automate Idea Status Once Approved Ideas to automatically go into the external status of "new feedback" once the idea has been approved in the approval queue.
1 vote -
More email options for end users We have had customers ask for more control over auto emails they can receive when it comes to existing ideas. We have had requests for a summary of newly submitted ideas, ability to subscribe to updates within a given Category, or summary emails on updates from their district/company.
1 vote -
Reporting on Email Subscribed Voters A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.
For example:
Idea A | Email timestamp | User X, Account X | User Y, Account Y |1 vote -
1 vote
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Mandatory status update notification settings We would like to make the text message & send email to subscribers functionality of public status updates mandatory instead of optional and not default.
1 vote -
Do not combine unrelated email threads based on subject line Stop combining unrelated, independent email threads when different senders happen to choose the same subject. It is cumbersome to deal with the artificial problems introduced when separate email chains with no shared history are automatically merged.
1 vote
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