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How should we improve our feedback and product management tools?
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156 results found

  1. Integrate with Medallia

    Integrate UserVoice with Medallia

    1 vote

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  2. Jira Integration -- Reflect Instance's Default Priority

    When creating a Jira issue from UserVoice, the Jira priority is set at the highest. It would be great if the integration could be updated to reflect our jira's default priority or default to medium.

    1 vote

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  3. 1 vote

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  4. Support different data sources alongside Salesforce Connector

    For example: In case they don't have a reliable field for revenue in Salesforce, they can import that data.

    1 vote

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  5. Auto-Capture feedback from external sources

    We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
    I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
    check out enterpret.com that already has an approach.

    2 votes

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  6. ChurnZero Integration

    Allow integration of UserVoice with ChurnZero

    4 votes

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  7. Be able to view all flagged ideas for an account in C360 in Gainsight

    CSMs should be able easily see all flagged ideas at the account level in C360 with the Gainsight Integration.

    4 votes

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  8. Show link of the Slack message that feedback was captured from on admin portal

    When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal

    3 votes

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  9. Generice ServiceHooks JSON payloads sent with wrong header.

    Generic Webhook ServiceHooks send JSON, but the Content-Type header is sent as "application/x-www-form-urlencoded" so systems are blocking the payload from getting processed.

    3 votes

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  10. Update Name via Salesforce Connector

    After a contact is synced, use the connector to update the name of a contact.

    2 votes

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  11. Create Jira Issue When New Idea is Created

    What we would like to do is have Jira tickets be created on a particular project board whenever any new feedback comes through.

    4 votes

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  12. Jira Integration have MFA Compatibility

    Update the integration to allow MFA compliance policy and/or to be Azure Active Directory authentication compliant so that companies with MFA can utilize the Jira integration.

    1 vote

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  13. 1 vote

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  14. More custom fields in Salesforce Connector

    Allow more custom fields in the Salesforce connector. The ones offered our-of-the box, aren't enough.

    4 votes

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  15. Slack Integration without Managing Feedback Ability

    To only have notifications come into our Slack channel without the ability to manage the feedback in Slack.

    1 vote

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  16. Show supporting accounts on idea activity in contributor console

    Right now, you can only see the accounts that support an idea on status update in the contributor console, if you have the Gainsight integration setup.

    Since the actual data isn't dependent on Gainsight, it would be good to surface this without setting up Gainsight.

    1 vote

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  17. Don't require Gainsight for Contributor Console Insights/Health report

    If you are passing data, you should be able to use contributor console reporting without using Gainsight.

    1 vote

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  18. Map ADO Projects at the Forum Level (Ability to map multiple ADO projects in one instance)

    Currently have multiple projects in ADO and would like to be able to map/link them to specific forums in UserVoice. For ease of use Schlumberger has multiple products across one instance on the forum level. They would like to be able to map these to the appropriate ADO project.

    1 vote

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  19. Allow mapping of the built in "LTV" field by Salesforce Connector

    The default salesforce connector maps the UserVoice "revenue" field to a Salesforce equivalent that represents monthly or annual revenue. There is a default "LTV", which can't be mapped with the connector.

    Being able to map lifetime value field as well as the Revenue field would give us insights into the dollar value of the ideas supported by longstanding customers.

    1 vote

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  20. Configure user details posted in Slack

    The ability to configure what user details are posted in Slack. We would like the ability to hide full names displayed in Slack.

    3 votes

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