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How should we improve our feedback and product management tools?
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  1. 1 vote

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  2. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    5 votes

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    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  3. Change Salesforce numbers in grid to reflect filters

    We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)

    1 vote

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  4. Slack Integration for Private Channels

    Provide the ability to stream UserVoice events to a private Slack channel

    9 votes

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  5. Sync and Display Internal Statuses in Jira

    As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses

    3 votes

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  6. Sync ideas back to Salesforce

    We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.

    This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth

    10 votes

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  7. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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  8. zoho CRM integration for analytics data and crm events.

    Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.

    Feed Customer events captured in Uservoice back into Zoho.

    4 votes

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  9. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote

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  10. Create NPS Integration with HubSpot

    Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.

    2 votes

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  11. Native Integration with Zoom

    I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.

    There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.

    Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…

    3 votes

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  12. Please provide a Jira integration with no write permissions to Jira.

    Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.

    1 vote

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  13. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    9 votes

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  14. Integration with Sprout

    Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.

    1 vote

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  15. Be able to use Service Hooks with a specific category

    Be able to choose a specific category when using Service Hooks to push data.

    1 vote

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  16. Show 'no feedback has been captured on this opportunity' message

    Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.

    1 vote

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  17. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Webhook for Requests

    Add a webhook for contributor (sidebar, Salesforce) feedback linked to a suggestion (including feedback body)

    4 votes

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  19. Auto-update idea statuses when JIRA status is updated

    When you update the Jira status, the UV status should automatically update as well.

    14 votes

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  20. Snowflake Integration

    As an admin I would like to export data to Snowflake in order to make dashboards in Looker for top issues.

    1 vote

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