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How should we improve our feedback and product management tools?
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184 results found

  1. salesforce objects <> UserVoice Ideas

    We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.

    NPS surveys
    Risks
    Meetings
    Notes
    All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…

    1 vote

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  2. Label field

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  3. Bi-directional linking

    We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).

    1 vote

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  4. 1 vote

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  5. Ability to add attachments from Slack to an idea

    It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.

    It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.

    2 votes

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  6. 2 votes

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  7. Hubspot Deal Object Sync

    We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.

    1 vote

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  8. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  9. Slack integration to include description with "Create New Idea"

    When sending to UserVoice using the "Create New Idea" in Slack, the text gets pre-populated to the Idea title. When this text is really long in slack, all the content is added to Title vs. Description field. Ideally, a subset would be added to the Idea Title field and the entire context would be passed on in the Description field along with link to slack message to share full context and additional comments from thread.

    7 votes

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  10. For "Send to UserVoice" from Slack, include link to Slack thread

    Send from UserVoice via Slack to inlcude slack thread link

    3 votes

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  11. Add unfurling to new Slack App

    The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  12. A notification on the Slack message when a UV idea has been logged.

    A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  13. Alphabetical Forums when logging from Slack.

    Alphabetical forums on the slack integration.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  15. Make Jira Integration Compatible with Jira Product Discovery

    It would be great to have the Jira Integration work with Jira Product Discovery where the idea shows on the Jira side. It is already working to show the link on the UserVoice side

    2 votes

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  16. Rework UI to Handle More Jira Projects

    Have the ability to search projects within the "Create Jira Issue" dialog within an Idea

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  17. Reduce the frequency of Salesforce Connector sync

    The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.

    I propose:
    1. To check the last modified of only the fields configured in the sync and update if they change.
    2. Add a setting to reduce the frequency of the sync.

    We're incurring extra charges from Salesforce because of this.

    2 votes

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  18. Marketo Integration

    Marketo - specifically on DNC / GDPR

    1 vote

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  19. A two-way Salesforce Integration

    We would like for our customer facing teams that work primarily in Salesforce to be able to stay in Salesforce while having access to the relevant up to date information they need. A two-way Salesforce integration would help in this effort.

    2 votes

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  20. slack integration trigger adding a label

    With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.

    Category is too vague and our users don't always categorize items correctly.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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