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How should we improve our feedback and product management tools?
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188 results found

  1. Two-Way Slack Communication

    We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.

    4 votes

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  2. Be notified via Slack when assigned to an Idea

    As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.

    2 votes

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  3. Search for Slack channels

    As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.

    Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.

    2 votes

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  4. Marketo Integration

    Marketo - specifically on DNC / GDPR

    1 vote

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  5. A two-way Salesforce Integration

    We would like for our customer facing teams that work primarily in Salesforce to be able to stay in Salesforce while having access to the relevant up to date information they need. A two-way Salesforce integration would help in this effort.

    1 vote

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  6. Auto-Capture feedback from external sources

    We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
    I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
    check out enterpret.com that already has an approach.

    7 votes

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  7. slack integration trigger adding a label

    With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.

    Category is too vague and our users don't always categorize items correctly.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  8. Integrate with Service Now

    Make available an integration between UserVoice and Service Now

    2 votes

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  9. 1 vote

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  10. Real Time Console Viewing

    monitor active urls in insights like a real-time console

    1 vote

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  11. Google forms integration (Or Apps Script Recipe)

    We are not using the web portal, and would like to meet our teams and customers where they live.

    It would be great to have a no nonsense way to send data from Google forms to the uservoice API.

    I'll settle for an apps script example though!

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  12. Recipe to set up Slack Custom App

    In my Org, we have the ability to set up bots and custom apps without issue.

    While the Native app is helpful to do ALL feedback from a generalistic manner, I would like to set up a workflow step that is very specific to my needs and area of ownership.

    Example: I am in charge of an Internal Employee experience, and I would like to have the ability to use Slacks APIs to do very specific things, such as capturing comments on a post, or using the Events API to record interaction with a post (Could just be an Idea)

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  13. slack integration send to channel

    I would like to easily send an idea to a specific slack channel.

    this would be a better option than the existing integration which sends all new posts. this tends to overwhelm our teams, so we would prefer to validate first and then send only new, unmerged ideas to the specific slack channels.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  14. Show link of the Slack message that feedback was captured from on admin portal

    When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal

    8 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. Enhance the idea search capability in the Zendesk integration

    Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search

    1 vote

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  16. Salesforce integration compatible with Leads

    Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.

    2 votes

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  17. Update the Translation Service

    move away from a crowd-sourced translation service where the word for word translation occurs. allow for a different translation depending on context or the conjugation.

    1 vote

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  18. ChurnZero Integration

    Allow integration of UserVoice with ChurnZero

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  19. Create Native Microsoft Power Platform Connectors

    Create Connectors for Power Apps, Power Automate, and Logic Apps. This will allow us to use Microsoft NoCode/LowCode tools to User Voice with other Enterprise Applications that may not be native to User Voice.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. Be able to view all flagged ideas for an account in C360 in Gainsight

    CSMs should be able easily see all flagged ideas at the account level in C360 with the Gainsight Integration.

    5 votes

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