General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
187 results found
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For Jira Server, don't attribute changes to Jira card to a specific admin The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.
It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.
2 votes -
Send unmoderated events to Slack Allow unmoderated events to appear in Slack, so that Slack can be used to notify Admins of ideas needing moderation/approval, potentially provide the ability to approve ideas in Slack (you can already mark as spam)
4 votes -
Agile Central Integration, similar to the Jira integration. I want to be able to track statuses of items attached to items in Agile Central and Ideas UserVoice.
1 vote -
Surface Ideas Flagged as Important in Slack We would like PMs to be notified instantly of ideas flagged as important through the slack integration
3 votes -
Sync ideas back to Salesforce We would like to sync back ideas to Salesforce as cases / feature requests along with supporter data.
This is so that other applications are able to pull the data from supported integrations with Salesforce and for organization priority to keep Salesforce to be the single source of truth
12 votes -
Git lab Integration Push features to Git lab and create issues as a result in gitlab.
5 votes -
Allow Value Transformation to link Accounts in the Gainsight Integration When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".
It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Auto-update idea statuses when JIRA status is updated When you update the Jira status, the UV status should automatically update as well.
31 votes -
Slack integration--search for and link ideas in Slack threads Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.
6 votesHey all,
Unfortunately, we won’t be able to provide this feature.
Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.
We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.
Sorry I don’t have better news here.
Thanks,
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Integrate with Call Recording / Transcription Software to allow feedback to be captured With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.
Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).
11 votes -
Link multiple UV instances to a single Slack Workspace Useful when a single team manages multiple products; currently the Slack integration can only link one UV instance per Slack Workspace
4 votes -
2 votes
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Integrate with Jira Service Desk Would like to be able to convert feedback to tickets.
2 votes -
Jira projects integration Instead of screens, which is how it currently works
2 votes -
Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
1 vote
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Tag Zendesk tickets where feedback is captured When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured
2 votes -
zoho CRM integration for analytics data and crm events. Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.
Feed Customer events captured in Uservoice back into Zoho.
4 votes -
Freshservice Integration Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?
3 votes -
Sync and Display Internal Statuses in Jira As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses
3 votes
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