General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
69 results found
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1 vote
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Customize merged ideas notification When you merge an idea, you have an option to send a notification of supporters on the idea that is being merged.
It would be good to be able to customize this email and message.
3 votes -
Edit Outreach Message After Sending Email Edit the outreach message within the cancellation period.
1 vote -
Add email addresses when replying to comments Add email addresses when replying to comments as an Admin
1 vote -
DKIM authentication for internal status update emails So that internal status update emails can show as coming from another domain
1 vote -
Global status update notifications on/off setting It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.
1 vote -
Remove the "Submit" step from the thumbs up action on status updates When the status update email goes out to subscribed voters, they have the ability to give a thumbs up or a thumbs down. I suggest removing the "Submit" as the next step because I believe people are missing that as it seems extra.
2 votes -
Customize Email We are an organization in the Netherlands and the primary language is Dutch. I would like the ability to make edits to the Subject Line for outgoing customer emails and change the way the date is displayed. Additionally, there is a Footer with a link to UserVoice and I would like this removed as it is confusing to the customer, since the email is from SnelStart with a link to UserVoice. Our customers think it is spam when they see the UserVoice link.
4 votes -
1 vote
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Ability to CC someone while replying to an idea or feedback To CC an additional user without the limitation of just emailing the subscribers of an idea
1 vote -
AutoReply Email - Include customers name Option to pull the customers name into the template. Ie: "Hello, @name"
1 vote -
Create an Email Alias for Email Communications Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.
1 vote -
View attachments inline When emailing customers an image of a prototype, we'd like to be able to display the image inline with the email instead of having it linked as an attachment.
2 votes -
Automate Idea Status Once Approved Ideas to automatically go into the external status of "new feedback" once the idea has been approved in the approval queue.
1 vote -
Send email from the tool to all users/certain users Sometimes sending a communication to all the users or a certain group is needed.
It would be nice to be able to have this feature available.2 votes -
More email options for end users We have had customers ask for more control over auto emails they can receive when it comes to existing ideas. We have had requests for a summary of newly submitted ideas, ability to subscribe to updates within a given Category, or summary emails on updates from their district/company.
1 vote -
2 votes
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Support not receiving my emails I have been in touch with support group for my queries. I used to reply back to email and UserVoice Support (support@uservoice.com) used to receive my emails. From last couple of emails, they are not receiving my email and now I have received email that "As we have not received any response from you, we will close this ticket". I have been adding comments to that ticket by replying back to email. Kindly help.
2 votes -
In-app notifications to close the loop with customers In-app notification when a feature a customer/user has asked for has been completed
3 votes -
Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
7 votes
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