General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
336 results found
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Field placeholder or Prompt for the Description field It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
Alternatively allow configuring a prompt for the description field (as we have for title).3 votes -
Support .svg attachments on ideas and comments Allow users to add .svg attachments on ideas and comments.
2 votesSVG attachments can contain executable javascript, which is a security risk. As a result, we are not able to allow this type of attachment on ideas or comments.
To learn more about the file types we do support, please, check out our article here: https://feedback.uservoice.com/knowledgebase/articles/39139
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Auto-aggregate feedback from multiple sources Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.
In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.
2 votes -
Add screen shot to idea from clipboard I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly
It is really no different that attaching an image files, just a lot less clicking and tying
4 votes -
Label ideas automatically Would like to create labels based on the URL of the page automatically.
24 votes -
Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes -
Add an Idea ID or identifier to the idea properties With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.
2 votesHello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.
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Capture Ideas on behalf of an Account Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.
15 votes -
Add Column Sort to all columns make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.
3 votes -
Block users but keep their suggestions I would like the ability to bulk block users, however Keep their suggestions and votes in tact
2 votes -
Be able to sort by labels Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.
2 votes -
8 votes
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Gamify Suggestions & Votes Create a feature to incentivize forum engagement via gamification
1 vote -
Allow .zip file attachments Allow users to attach .zip files to ideas and comments
1 voteWe appreciate your feedback on this!
.zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.
For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139
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Be able to choose a page when navigating suggestions On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.
This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.
3 votes -
Transcribe voice to text Provide a way to capture feedback via audio channels (ie Alexa, Google Home, etc) and transcribe the voice to text for submission into UserVoice.
1 vote -
Have search respect localization Improve the search functionality of UserVoice!
Currently UserVoice search does not understand that color and colour is the same word.
There must be many, many examples of this.
2 votes -
The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
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Do not close/archive suggestions here I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.
Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.
3 votesThank you for posting and sharing your feedback on this.
You are right. Silently archiving suggestion is not a good customer experience.
While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.
We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.
If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.
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