General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
375 results found
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Public idea link when capturing feedback via the contributor sidebar When capturing feedback via the contributor sidebar, we link feedback to an existing suggestion, or create a new suggestion.
I would like to have a shortcut to copy the public permalink to the linked suggestion so that I can easily share this with the customer, rather than clicking through the admin console to get the web portal link.
3 votesHey there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
While this feature is not yet a part of Contributor Sidebar experience, we did keep this need in mind for the Contributor Console.
That is, from the Contributor Console, a public link to each idea can be easily copied and shared.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Emojis in public status Allow emojis to be used within the public status to help bring the brand to life.
2 votesWooo! Emojis work in status updates! 🚀 🎉 Keep in mind that some email clients may render emojis differently.
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Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
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Ability to search for ideas through Slack integration Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.
38 votesHey there,
See the attached image for a quick preview of how the UserVoice for Slack integration allows you to search for UserVoice Ideas from Slack.
Thanks,
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Ability to expand the UserVoice submission box. When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.
5 votesYou can now resize the text area, allowing a full view of content before submission. We appreciate your input!
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In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
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4 votes
Our integration with Gainsight is live! Your Customer Success team can view customer feedback directly within Gainsight. We’ve also added a Health Score & Renewal Report to the Contributor Console. Read all about it here: https://community.uservoice.com/blog/uservoice-gainsight-integration/
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Ability to insert an image or attach a file to an individual reply by Admin To post a reply as an admin, I click “Admin” link then click “Post Comment” or “Email Subscribers”.
Is there a way to insert an image or attach a file to an individual reply as an admin? I don’t see a button or link to add images or files to a reply.
I know that “Attach a File” is available when a user posts a new idea (feature request or bug) for the first time. But what about an individual reply?
8 votesGreetings from UserVoice,
When posting comments from the admin console, you now have the ability to include attachments.
You can also now include attachment when sending internal status updates and public status updates.
Checkout the image included with this status update.
Let us know what you think.
Thanks for the feedback!
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Reply emails contain link to Original Post When replying to a post, the email should contain a link to the original post. Currently, I send out several a day and I have no idea which ticket is referencing.
4 votesHi everyone! Thank you for feedback around this.
We’ve just rolled out an update so if you reply to a user’s feedback, the email will include a link back to the original suggestion.
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Hide unused fields from the User and Account record view Not the grid but the single page view.
2 votesFrom the Users or Accounts tab on an idea, you can hide/show each of the columns by clicking the column selector. Check out the attachment for reference.
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Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
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Fully display suggestion text when pushing it to Slack Currently, when a suggestion is pushed to slack it is not easy to read. We need to expand the window in order to see the text. It would be nice if we could fully display the suggestion text without having to expand the text.
2 votesHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration gives you the ability to see the entirety of an Ideas description from Slack.
Thanks.
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Add an Idea ID or identifier to the idea properties With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.
2 votesHI there 👋🏻
The ID of an Idea is now shown at the top of the Idea Detail sheet in addition being copyable from the Idea Title on the grid.
You're also able to copy the ID from the top of the Idea Detail sheet.
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Show sentiment score for individual pieces of feedback The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.
5 votesOur version of Sentiment is an "Urgency Score" - it's been showing in the UI for quite a while. Instead of just measuring positivity or negativity of sentiment, urgency captures the intensity of sentiment whether positive or negative.
Extremely negative sentiment feedback is a prime candidate for outreach for your time, while extreme positive sentiment indicates good likelihood that it will make a good positive difference, or indicates passion, and that that person may be inclined to participate in further research.
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Reactions to Internal Status Updates When Product Managers set an internal status on an Idea, they want to give their team members a feedback channel to comment on that status update.
13 votesThis feature is live. Thank you for your support and feedback.
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4 votes
Greetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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1 vote
Hi there, this is available in our product for use! Refer to this API article for more information. Thanks for your feedback!
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Filter Internal Roadmap By Product Area Different groups of stakeholders care about different parts of the roadmap, and for many stakeholders, the full roadmap is too broad. Many stakeholders only need to see specific parts of the roadmap, or a high-level view of what’s cooking. Tailoring your roadmap to the audience you’re sharing it with is one way to keep your presentations focused and useful for everyone.
10 votesGreetings from UserVoice,
We’ve identified two primary use-cases based on the feedback we’ve received for this idea.
First, allow for the internal to be filtered by product area so that stakeholders can focus on features in the product areas they most care about.
This feature is available today. See the attached gif to get a sense of what the internal stakeholder experience looks like.
I’ve repurposed this idea to cover this use-case.
The second use-case: Give admins the ability to created separate internal roadmaps per product area. These roadmaps would only include feature for one product area and have unique urls that can be shared.
For this use-case, I’ve created the following idea.
https://feedback.uservoice.com/forums/1/suggestions/38070058
Please help me understand this use-case a bit more by supporting and commenting on that idea.
Thanks for the feedback!
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Solicit feedback for a specific idea Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.
1 voteIn case you missed it, you can now solicit feedback on a specific idea by using our Outreach feature! You can ask for feedback from voters or from other users who may have not yet seen the idea. Read more here.
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