General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
368 results found
-
Be able to filter Accounts from the idea view Provide functionality to filter out votes/revenue data from specific accounts, or from internal voters
7 votesHello 👋
The Account Name filter is a new filters available to you with advanced filters. This filter allows you to find ideas supported by users belonging to specific accounts.
More on advanced filters here.
Thanks for this feedback.
-
FRs by Account in Table Format and/or Export I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS
2 votesYou can use Advanced Filters to accomplish this on the grid. Select the account or accounts you'd like, and then you're able to sort or further filter the Idea Grid as you'd like, and export the results.
-
Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
32 votesWe have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.
-
Default screen for IDEAS & LOGIN to show the ideas, not a dashboard When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
https://humana-sales.uservoice.com/admin/v3/views/insightsI would much prefer to view the more functional screen. If I want to view reports, I will view reports.
https://humana-sales.uservoice.com/admin/v3/views/manageThis adds time to my every visit.
11 votesWe recently updated our site navigation. Idea Insights can now be accessed from the Insights tab. Let us know what you think!
-
Improve search menu for Contributor Sidebar to help mitigate against duplicate feedback Provide filtering capabilities, like in the admin console, to be able to search for relevant ideas to capture feedback against.
31 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The new extension includes an AI-powered search that dramatically improves search results for reduced dupilcates.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
-
Requirement for data to be stored / hosted in the EU Currently we do not have a data center and archetecture to support companies that have made the internal decision to require their data only be stored on a server located in the EU given their interpretation of the regulation.
We take security and compliance extremely seriously and have taken the measures to ensure we meet all requirements set forth by all key regulatory bodies which includes GDPR (full list can be found at https://uservoice.com/security-compliance).
We do, however, appreciate some business' adhere to this and are tracking how many companies we are losing potential revenue on to build a case…
2 votesWe now offer EU hosting if this is a requirement for you. Please get in touch with us at support@uservoice.com if this is something to pursue!
-
Contributor Console: User Name Search In the new Contributor Console, I'd like to have the system search and return a list of users when typing in whose idea is this just like other tools SO THAT I don't have to find their exact email address.
8 votesHey there,
A couple weeks back we made capturing feedback in the Contributor Console easier by incorporating user search and auto-complete into the capture feedback form. If you haven’t discovered it yet, check it out. Let us know what you think.
Thanks,
-
Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
9 votesIdea Insights has gotten a refresh. In addition to a visual update, you can now:
- Navigate from each section of the report to the grid with the same Ideas listed, so that you can operate on them in bulk or review them with complete context
- Change the time frame for the both the top and bottom sections of the report
- The report is now responsive, so it will stack vertically on smaller screen sizes
We hope this makes Idea Insights even more useful and actionable for you!
-
Submit a New Idea From the "Idea Details" Page We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.
1 vote -
Ability to Create a New Feature from Idea View Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.
5 votesHi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
-
Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
-
Merged ideas should aggregate votes If you merge ideas the votes should aggregate into the top level idea. Ex: Idea with 100 votes gets merged into an idea with 200 votes. It should show 300 so when you sort and filter you understand the true demand
1 voteHello!
Thanks for this feedback.
When ideas are merged today, the votes belonging to any idea being merged into another is added to the existing votes of "winning" idea.
This resource does a good job of explaining idea merging in UserVoice.
Thanks.
-
Label Settings Hard to Find Label settings aren't available to be viewed within the actual "Settings" section of UV - the only way to find those settings is to go to idea grid and click into an individual label
3 votes💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
-
36 votes
We now support SCIM and offer multiple user permission types to help your team easily assign new and existing users to various UserVoice permissions. Read more here!
-
Ability to create multiple roadmaps Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.
22 votesThis week we released support for multiple roadmaps! If you have multiple teams working on different projects, this is a great way to track work independently. You can even share each roadmap with a specific audience! Read more here.
-
Display organisation name with user name and user title When I post a comment in response to a suggestion, there is no way for the person who posted the suggestion to see on the page that I am with the Uservoice organisation who owns the forum. Displaying a 'Title' seems to be the best workaround for this now (e.g. "My Title at Organisation"). However, the ability to edit the 'Title' only exists for administrator type roles. Please allow editing of titles for all roles. Or, consider going further and developing a new feature to display an 'Organisation' name on the comment. Because users needs to be accepted into the…
1 voteHello!
UserVoice admin profiles can be updated to include job titles. Those titles are then displayed on all public facing communications (comments and status updates for example) sent from UserVoice.
A bit more on that here.
Thanks for this feedback.
-
Suggest More Ideas when capturing feedback in the Contributor Console When capturing feedback via the Contributor Console, only three ideas are displayed, even if many more ideas are a good match for the terms. Display more ideas.
1 voteHey there! Thanks for the feedback. Our team has made this adjustment so users will now see up to 20 suggested ideas when entering feedback in the Contributor Console.
-
Slack Integration for Private Channels Provide the ability to stream UserVoice events to a private Slack channel
13 votesHi All - Our new Slack bot allows for all of the standard functions to be performed in a private channel. Instructions for upgrading to the new, more functional Slack Bot are available for you in a knowledge base article. There, you can also find out how to enable UserVoice functionality within a private channel, by inviting the bot just one time to join the channel.
Need any help? Please let us know by contacting support!
-
Default forum when capturing feedback in sidebar Instead of having to select any of the forums on the account, allow a forum to be set as a default per user.
2 votesThis is possible with the UserVoice Feedback Capture Chrome Extension. The last Forum/Category combo that a contributor chose will be remembered between uses, so that a default can be set or that multiple Ideas can be captured for the same area in quick succession without having to re-select the Forum/Category.
-
Remove Customer Contributor Consoles from Google Search Results If you search "Uservoice Contributor Console" in Google (I was trying to find documentation on the console) - there are dozens, if not hundreds of search results that show the signin pages of all of UserVoices customers.
I'm assuming that Uservoice didn't mean to publish their customer list this way in Google, and having it show up in search results can really muddy the water when you have use cases like mine where I'm a customer trying to find details on the new Contributor Console.
See screenshot for example.
1 voteThanks for bringing this to our attention Aaron. It certainly wasn’t our intention for this endpoint to be crawled. We’ve updated the list of items not to be indexed and the results should fall out of Google’s index over whatever mysterious schedule they have :)
Thanks again for pointing this out – I really appreciate it!
- Don't see your idea?