General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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Hubspot Integration We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.
15 votesThanks for leaving this feedback! We are happy to say that we now offer a Company & Contact data sync service with Hubspot. Please write in to us at support@uservoice.com for more information about getting setup.
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In System Admin view, allow users to filter or search by voter or submitter user account We are often trying to locate a full list of all the items that a user has voted or submitted. The view in the user management console is very cumbersome, so we would like to be able to filter in the idea management view by user.
15 votesHi Everyone!
I wanted to follow up with everyone regarding this idea. Thank you so much for the feedback!
We have made multiple updates to the user’s page when it comes to viewing a user’s profile and quickly seeing their activity and a list of the ideas they support.
Here’s a screenshot of the current view: https://cl.ly/a2e5f9a32570
If you click the suggestions tab, you can also export the list of suggestions they have supported.
Have additional features you would like to see? Please, let us know!
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Filter should have 'and' logic as default To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.
At the moment, the number of findings increases if you add more key words.
But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…14 votesHey there!
Thanks for this feedback.
While we don't support 'and' logic to filter keyword search results by default, we do provide search operators that can be used to further refine the results of your keyword searches. Take a look at this resource to learn more.
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Merge ideas from different forums The merge feature is restricted to one forum.
Is it possible to allow merges of ideas from different forums?
The actual merge tab could display a new filter with all the forums for example.14 votes -
Ability to toggle on/off Importance Rating Enable or disable the importance rating feature based upon forum
13 votesYou can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!
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Filter Ideas by number of votes I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page
13 votesHi 👋
With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.
More on advanced filters here.
Thanks for this feedback.
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Slack Integration for Private Channels Provide the ability to stream UserVoice events to a private Slack channel
13 votesHi All - Our new Slack bot allows for all of the standard functions to be performed in a private channel. Instructions for upgrading to the new, more functional Slack Bot are available for you in a knowledge base article. There, you can also find out how to enable UserVoice functionality within a private channel, by inviting the bot just one time to join the channel.
Need any help? Please let us know by contacting support!
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Reactions to Internal Status Updates When Product Managers set an internal status on an Idea, they want to give their team members a feedback channel to comment on that status update.
13 votesThis feature is live. Thank you for your support and feedback.
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Remember email selection when doing a merge/updating status/etc Remember the previously selected email address for the reply to on status updates and merge notifications. This way I don't have to manually choose or enter an email address every time.
13 votesGreetings from UserVoice,
We’ve released a feature that should improve your experience when setting reply-to email addresses on plublic status updates and suggestion merges.
Now, when you select a reply-to email address for public status updates and suggestion merges, we will remember that address the next time you perform one of those actions. This eliminates you having to set that address every time.
We hope this is helpful.
Thanks,
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Display an account’s feedback in contributor sidebar When using the contributor sidebar, be able to pull up an account's supported suggestions, not just a user's.
13 votesGreetings from UserVoice,
We’re excited to announce that users of the contributor sidebar now have the ability to view all suggestions that are supported by an account.
https://cl.ly/64b6df/Screen%20Recording%202018-10-12%20at%2001.37%20PM.gif
Thanks,
UserVoice Product Team -
Be able to export User and Account Traits User and Account traits give admins valuable data, and it would be even more valuable if it was possible to export those traits as well.
13 votesUserVoice has several new export options to help you better analyze feedback and users.
- You can now export a list of users almost anywhere in UserVoice – the main users list, users supporting a suggestion, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.
- For custom analysis of trends and user segments, try the new ‘enhanced analysis’ option for suggestion exports. This export includes the selected suggestions along with all their supporting users, accounts, location, and traits. Use the export in any tool like Excel, PowerBI, or Tableau to slice, dice, and graph. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/1083535-measure-the-impact-of-ideas-with-the-analysis-expo
- All of this data is also available via API and more exports are coming soon.
Please note: You will need to be on one of our current plans that includes this feature. If you’re on a…
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Voter demographics (who is voting?) Some customers are bigger revenue-drivers for us. Consequently their feedback is more valuable to us. It should be possible to organize customers into voting classes or groups, so that, for example, "Revenue 500" customers' votes carry more weight when the votes are counted. The weight factor should only be visisible to UserVoice administrators of course.
13 votes -
Be able to share views from within UserVoice Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.
Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.
12 votesYou can now share a Saved View with your colleagues! Check out this GIF to see it in action. On a Saved View you'll notice a new "Share" button that allows you to share that exact view with another admin.
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Default screen for IDEAS & LOGIN to show the ideas, not a dashboard When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
https://humana-sales.uservoice.com/admin/v3/views/insightsI would much prefer to view the more functional screen. If I want to view reports, I will view reports.
https://humana-sales.uservoice.com/admin/v3/views/manageThis adds time to my every visit.
11 votesWe recently updated our site navigation. Idea Insights can now be accessed from the Insights tab. Let us know what you think!
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Increase the number of suggestions and users per page Currently 20 results (suggestions or users) show per page.
11 votes👋,
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to increase the number of ideas you can view per page (20, 50, 75, or 100) to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Allow multiple option selection from the filters in Admin area When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
11 votes -
10 votes
Thanks for your feedback on this one! You can now view and sort each user's importance rating on an idea as well as each account's average importance rating.
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Give admins the ability to flag an idea as important from the admin console Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
This can only be done today from the contributor console or contributor sidebar.
10 votesHello!
Admins can now flag ideas as important from the admin console. Find this new feature from the options menu on all ideas.
Thanks for this feedback.
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Filter Internal Roadmap By Product Area Different groups of stakeholders care about different parts of the roadmap, and for many stakeholders, the full roadmap is too broad. Many stakeholders only need to see specific parts of the roadmap, or a high-level view of what’s cooking. Tailoring your roadmap to the audience you’re sharing it with is one way to keep your presentations focused and useful for everyone.
10 votesGreetings from UserVoice,
We’ve identified two primary use-cases based on the feedback we’ve received for this idea.
First, allow for the internal to be filtered by product area so that stakeholders can focus on features in the product areas they most care about.
This feature is available today. See the attached gif to get a sense of what the internal stakeholder experience looks like.
I’ve repurposed this idea to cover this use-case.
The second use-case: Give admins the ability to created separate internal roadmaps per product area. These roadmaps would only include feature for one product area and have unique urls that can be shared.
For this use-case, I’ve created the following idea.
https://feedback.uservoice.com/forums/1/suggestions/38070058
Please help me understand this use-case a bit more by supporting and commenting on that idea.
Thanks for the feedback!
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Add Product Areas for Ideas It would be useful to organize Ideas (Suggestions) by Product Area.
10 votesHi 👋
With Custom Idea Fields, we provide field types, e.g., Text and Select Lists, that give you options for adding Product Areas to your ideas. Give it a try and let us know what you think.
Thanks for this feedback.
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