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General Feedback

How should we improve our feedback and product management tools?
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63 results found

  1. Add Reject option to Ideas

    It would be nice to have the option to Reject an idea vs just delete, so we can still see the record and reference if we need to.

    1 vote

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  2. 1 vote

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  3. Ask multiple questions in an outreach email

    The ability to ask multiple questions in one outreach email would make researching and validating ideas easier, and improve customer experience.

    1 vote

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  4. Edit Comments to Remove attachments

    Be able to edit comments to remove attachments.

    1 vote

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  5. 1 vote

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  6. 1 vote

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  7. Edit Outreach Message After Sending Email

    Edit the outreach message within the cancellation period.

    1 vote

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  8. Add email addresses when replying to comments

    Add email addresses when replying to comments as an Admin

    1 vote

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  9. Global status update notifications on/off setting

    It would be great to have a global setting for admins to turn on/off notifications to subscribers when an idea is updated to a new status.

    1 vote

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  10. Customize merged ideas notification

    When you merge an idea, you have an option to send a notification of supporters on the idea that is being merged.

    It would be good to be able to customize this email and message.

    1 vote

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  11. DKIM authentication for internal status update emails

    So that internal status update emails can show as coming from another domain

    1 vote

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  12. Ability to CC someone while replying to an idea or feedback

    To CC an additional user without the limitation of just emailing the subscribers of an idea

    1 vote

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  13. Remove the "Submit" step from the thumbs up action on status updates

    When the status update email goes out to subscribed voters, they have the ability to give a thumbs up or a thumbs down. I suggest removing the "Submit" as the next step because I believe people are missing that as it seems extra.

    2 votes

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  14. AutoReply Email - Include customers name

    Option to pull the customers name into the template. Ie: "Hello, @name"

    1 vote

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  15. 1 vote

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  16. Create an Email Alias for Email Communications

    Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.

    1 vote

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  17. Customize Email

    We are an organization in the Netherlands and the primary language is Dutch. I would like the ability to make edits to the Subject Line for outgoing customer emails and change the way the date is displayed. Additionally, there is a Footer with a link to UserVoice and I would like this removed as it is confusing to the customer, since the email is from SnelStart with a link to UserVoice. Our customers think it is spam when they see the UserVoice link.

    2 votes

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  18. Automate Idea Status Once Approved

    Ideas to automatically go into the external status of "new feedback" once the idea has been approved in the approval queue.

    1 vote

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  19. View attachments inline

    When emailing customers an image of a prototype, we'd like to be able to display the image inline with the email instead of having it linked as an attachment.

    2 votes

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  20. More email options for end users

    We have had customers ask for more control over auto emails they can receive when it comes to existing ideas. We have had requests for a summary of newly submitted ideas, ability to subscribe to updates within a given Category, or summary emails on updates from their district/company.

    1 vote

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