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General Feedback

How should we improve our feedback and product management tools?
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64 results found

  1. Email end users a summary of updates and activity

    Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

    13 votes

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  2. Do not combine unrelated email threads based on subject line

    Stop combining unrelated, independent email threads when different senders happen to choose the same subject. It is cumbersome to deal with the artificial problems introduced when separate email chains with no shared history are automatically merged.

    1 vote

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  3. Show who is getting notified of public status updates

    When you make a public status update, a message "Email x subscribers" shows.

    This number, x, is the total number of voters who are subscribed and don't have status updates turned of in their global notification preferences AND admins who do have the admin notification preference for all status updates.

    We do not surface this clearly in the UI, and we should either provide explanatory text as to what this number includes, or somehow surface who is getting notified.

    It could be just a list of the admins who will get notified, since they aren't included in the "Users" tab…

    4 votes

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  4. Filter ideas by status update reactions

    Be able to sort or filter ideas by the number/recent activity of status update reactions

    2 votes

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  5. We are looking for a direct link to the “Feature request / Bug report” section

    We are looking for a direct link to the “Feature request / Bug report” section when we open the following web page from Acrobat Reader app : https://acrobat.uservoice.com/forums/595576-acrobat-reader-for-android

    1 vote

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  6. Option to specify Mail Server Settings

    Provide options to specify server address/protocol/credentials (POP, IMAP, SMTP) to use the mail system of your choice, as opposed to UserVoice's mail system.

    3 votes

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  7. Customize UV Terminology

    Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product

    3 votes

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  8. Export Status Comments

    Would like the ability to export "reactions" to public statuses AND any corresponding comments.

    0 votes

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  9. Allow emailing the person who entered the suggestion

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

    1 vote

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  10. Customize the date range of supporters for email reply

    We are trying to target email replies to only include supporters who have added ideas or voted in the last 60 days. Allowing for more customization of who to email instead of just singular or all would be beneficial.

    2 votes

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  11. Email response to reactions on status update

    Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update

    2 votes

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  12. Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status

    On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".

    If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.

    1 vote

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  13. Ability to search for products/services for which to provide feedback on main uservoice.com page.

    I really like uservoice. Sometimes, I'd like to provide feedback to a developer, but they don't make their uservoice page very obvious. I'd like to be able to go to uservoice.com and search for developers and products to easily find their uservoice page.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Thank you so much for sharing your idea, and we are excited to hear about your involvement on multiple UserVoice feedback forums.

    However, how companies want to promote their forums, and direct their users to that channel can be unique to each business. So this isn’t an idea we will be implementing.

    Please, continue to share your ideas!

  14. Communicate with contributors on feedback within UserVoice

    When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.

    3 votes

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  15. Adding simple polls with Emoji's

    A feedback form with a simple poll on top so we can track users satisfaction.

    2 votes

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  16. Quick polls with email blast invites

    Ability to do quick polls instead of smart polls. It would be even better if I could send blasts for either poll type out to my active users asking them to partake in the poll.

    4 votes

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  17. When emailing suggestion subscribers, allow subscribers to reply in UserVoice

    When I post a status update or a comment on a suggestion, I email subscribers about the post via UserVoice. When subscribers reply, their email reply is sent directly to me (outside of UserVoice). Ideally, their reply would post to the suggestion comment tread in UserVoice.

    5 votes

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  18. 15 votes

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  19. Solicit feedback from users using in-app messages

    Ability to prompt users in-app for feedback/survey

    12 votes

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  20. Ability to send an email satisfaction survey to users

    I received an email today that asked "How would you describe your experience with UserVoice?" where all I had to do was click one of 4 links inside the email and my survey answer was recorded.

    I asked about it and Andrew Moyer told me it's an internal system that you're not planning on releasing as a feature of UserVoice? Why not? It's a slick user feedback tool which definitely falls in your wheelhouse!

    63 votes

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