General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
338 results found
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Allow admins to split ideas multiple times Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
Users love cramming several things into one entry.Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more
56 votes -
Filter Idea Grid by Custom Account Fields We have the need to be able to filter the idea grid by custom account properties
14 votes -
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
1 vote -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
3 votes -
Remove Unmerged Ideas from Main Idea Feed When I unmerge an idea from another one, I don't want to see it in the old idea's feed anymore. It clutters up the feed with inaccurate and confusing data and on ideas with lots of activity, the more entries that are on the page, the more glitchy the feed gets. I understand the need to have a log of activity, but it's not useful, and potentially misleading, to still see unmerged ideas being displayed.
1 vote -
Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings
2 votes -
Allow filtering by none/null for assignee & owner type fields. We have a custom field for "Idea Owner" - but there's no way we can find to create a view/filter that shows us all ideas that do not have an owner - we can only select the "any of" / "none of" options - there is no way to specify "all ideas that have no owner" with the way the field + filters work. It would be very helpful to indicate "none" or "null" to be able to identify the ideas that do not have anything populated for that custom field.
2 votes -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
2 votes
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Autosave drafts of comments/notes/messages To have an autosave feature for admin console when managing ideas
3 votes -
Logical Grouping for Advanced Filtering The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.
2 votes -
1 vote
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