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General Feedback

How should we improve our feedback and product management tools?
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343 results found

  1. Allow filtering by none/null for assignee & owner type fields.

    We have a custom field for "Idea Owner" - but there's no way we can find to create a view/filter that shows us all ideas that do not have an owner - we can only select the "any of" / "none of" options - there is no way to specify "all ideas that have no owner" with the way the field + filters work. It would be very helpful to indicate "none" or "null" to be able to identify the ideas that do not have anything populated for that custom field.

    2 votes

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  2. Make Idea Details Scrollable on Small Screens

    When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.

    2 votes

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  3. 2 votes

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  4. Autosave drafts of comments/notes/messages

    To have an autosave feature for admin console when managing ideas

    3 votes

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  5. Logical Grouping for Advanced Filtering

    The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.

    2 votes

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  6. 1 vote

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  7. Need a method to have activity and urgency score be calculated for only a specific segment

    Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.

    1 vote

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  8. Provide cheaper plans and gain more customers.

    Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
    Provide a cheaper plan for very small businesses (e.g. $120/year).
    You are only targeting very large corporations and missing out on other organizations with smaller budgets.

    The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.

    So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…

    1 vote

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  9. Show assigned features on the idea export

    We would like to be able to see which features an idea has been tagged against within the Idea exports.

    1 vote

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  10. keep email addresses in cc/bcc when added

    In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.

    1 vote

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  11. Highlight the open level

    In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.

    1 vote

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  12. Expand the Labels Dropdown Filter

    The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.

    1 vote

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  13. Option to disable flagging feature

    Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion

    1 vote

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  14. filter on create date - 7 days

    Working on set up SLA for triaging ideas. For example, change new status to under review in 2 days, Change Under review to understood in 7 days.

    Is it possible to set up an advance filter that allows boolean logic on the created date field ? For example, Status = new and Create date is > Today - 7. This would allow me to create a saved filter that i can run every day and not have to change the create date filter.

    1 vote

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  15. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    19 votes

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  16. Date Display for Ideas/Suggestions

    Users want to see the date for a suggestion displayed near the title without having to click into the suggestion. Extra points if there is an indication of when a suggestion was last voted on.

    1 vote

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  17. Hot Ideas Email

    We have had requests to be able to email out a "hot list" of suggestions that can be sent to all users in UserVoice on a regular cadence. Users want to be able to up/downvote the idea right from within the email. It would be great if the admins could customize which suggestions are included in that email.

    1 vote

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  18. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    7 votes

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  19. Ability to easily identify the ideas that have been repeatedly flagged with importance

    Determine which ideas have been flagged multiple times and/or readily find ideas that have been flagged repeatedly after the flag has been cleared

    1 vote

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  20. Create sub-forums based on categories

    We would like to create a forum to post ideas from other forums with specific categories.As an example I'd like to create a forum such as 'Recently delivered' that would show all ideas from existing forums that have a Status 'Delivered'
    The idea would still need to be available in the forums they originated.

    1 vote

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