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How should we improve our feedback and product management tools?
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  1. Track User's last forum Interaction

    Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login

    2 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.

  2. Ability to generate PDF Version of the Internal Roadmap

    Give user the ability to create a PDF version of their internal roadmap that can be used for sharing that roadmap.

    8 votes

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    0 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone! 👋


    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  4. Allow .zip file attachments

    Allow users to attach .zip files to ideas and comments

    1 vote

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    Deferred  ·  Claire Talbott responded

    We appreciate your feedback on this!

    .zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.

    For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139

  5. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. 4 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello! We offer a few different tools to help accomplish this. When viewing an idea, you can view the Insights & Activity section to view its activity over time. You can also filter the idea grid to show ideas with the most votes over the last 30 days, or select a custom date range. When applied, the Voters column will update to show the number of votes received during that time period. We also launched our new Idea Insights page where you can view top trending ideas for the last 30 days.

  7. Notifications for changes to Exports

    Provide an option to receive notification of updates and changes to column data in exports

    1 vote

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  9. Do not close/archive suggestions here

    I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.

    Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.

    3 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Thank you for posting and sharing your feedback on this.

    You are right. Silently archiving suggestion is not a good customer experience.

    While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.

    We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.

    If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.

  10. Ability to search for products/services for which to provide feedback on main uservoice.com page.

    I really like uservoice. Sometimes, I'd like to provide feedback to a developer, but they don't make their uservoice page very obvious. I'd like to be able to go to uservoice.com and search for developers and products to easily find their uservoice page.

    2 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Thank you so much for sharing your idea, and we are excited to hear about your involvement on multiple UserVoice feedback forums.

    However, how companies want to promote their forums, and direct their users to that channel can be unique to each business. So this isn’t an idea we will be implementing.

    Please, continue to share your ideas!

  11. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    6 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  12. Allow Drag and Drop of images to UserVoice suggestion attachment panel

    Add drag-n-drop support for image/attachments to the UserVoice widget.

    Currently drag and dropping an image into the "Post an Idea" attachment area results in the browser or application loading the image. The panel should interpret dropped content as attachments to prevent applications relying on this panel experience to be in unusable states.

    20 votes

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    7 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Add Feedback-specific donation

    (i hope this is the correct category, if not please move it; thanks)

    This is about a feature suggestion (i strongly recommend).

    UserVoice is a really good thing, as it allows direct consumer-to-developer-feedback and also gives a crowd based rating of the importance. But it cannot fully stress the importance of a single problem (because the only curency are the voices, which are limited to make them valueable; but if someone contributes to many topics he has to give less voices e.g.; or you are limited with one voice for one suggestions and so on). It would be nice, if…

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your idea, and sharing with us! I spoke with our Product Team about this, and it doesn’t align with our current focus for the product.

    We are going to decline the idea, but please, continue to share your feedback!

  14. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  15. Sidebar Linking Ideas Should Add User's Idea as Comments on the linked Idea

    When using the Sidebar, we're asked to get the client's idea in the Private section which is visible to Admins on the Uservoice portal and then link to an existing idea if it's close enough. This is a fantastic model to avoid duplicate postings and to ensure we have an accurate number of supporters for any given idea. However, my client's idea may be slightly different or have a different outlook than the currently posted Idea I'm linking to.

    Current functionality will allow me to add private comments on behalf of a user to an existing idea and subscribe that…

    5 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Mobile Enabled Contributor Sidebar

    Allow mobile sales people to submit customer feedback via their phone or iPad via Contributor Sidebar.

    7 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Solicit NPS via Email

    Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.

    15 votes

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    2 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Allow for scoring on Ideas

    Just like we have in the Roadmap, be able to apply scoring to suggestions.

    4 votes

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    1 comment  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Add place to post guidelines, instructions for a forum.

    Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.

    Would like to be able to post rich content that displays within the overall UV experience.

    3 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Allow agent to Change email address Zendesk Sidebar

    It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.

    3 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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