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General Feedback

How should we improve our feedback and product management tools?
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272 results found

  1. 1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Claire Talbott responded

    Hi everyone! This was a bug in our system, and has been fixed.

    If this gives you anymore issues or you have any questions, please, let me know!

  2. Create a full-page view for the Contributor Sidebar

    Is there a way to use uservoice without using the sidebar browser plug in? I find it hard to search and track submissions and I prefer a web page layout.

    3 votes

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  3. Please bring back the ability to search in the Views tab.

    My account has over 700 forums and it is difficult and time consuming to scroll through and find the desired forum.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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    Completed  ·  Scott Magoon responded

    This is fixed. It is possible to filter the forums in the Views tab of Suggestions.

  4. Filter Internal Roadmap By Product Area

    Different groups of stakeholders care about different parts of the roadmap, and for many stakeholders, the full roadmap is too broad. Many stakeholders only need to see specific parts of the roadmap, or a high-level view of what’s cooking. Tailoring your roadmap to the audience you’re sharing it with is one way to keep your presentations focused and useful for everyone.

    10 votes

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    2 comments  ·  Roadmap  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Greetings from UserVoice,

    We’ve identified two primary use-cases based on the feedback we’ve received for this idea.

    First, allow for the internal to be filtered by product area so that stakeholders can focus on features in the product areas they most care about.

    This feature is available today. See the attached gif to get a sense of what the internal stakeholder experience looks like.

    I’ve repurposed this idea to cover this use-case.

    The second use-case: Give admins the ability to created separate internal roadmaps per product area. These roadmaps would only include feature for one product area and have unique urls that can be shared.

    For this use-case, I’ve created the following idea.

    https://feedback.uservoice.com/forums/1/suggestions/38070058

    Please help me understand this use-case a bit more by supporting and commenting on that idea.

    Thanks for the feedback!

  5. Show Changes after Edits

    When I'm going through and editing suggestions (e.g. changing the name, adding a description), the changes don't automatically show when I close the suggestion. I have to refresh the page in order for me to see the changes. However, when I refresh the page, it takes me back to the first item on the first page. We have 653 suggestions and if I'm viewing numbers 141-160, I don't want to have to scroll back through to find where I left off. So either 1) Automatically show changes after I close the suggestion or 2) Don't change my position when I…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Claire Talbott responded

    Hey everyone! We did have a bug where if you edited an idea title or description, you would have to refresh to see those changes.

    This bug was fixed. If this is still giving you issues, please, let me know at claire.talbott@uservoice.com. You should not have to refresh the page to see your edits to the idea title and description!

  6. Reactions to Internal Status Updates

    When Product Managers set an internal status on an Idea, they want to give their team members a feedback channel to comment on that status update.

    13 votes

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  7. 1 vote

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    Completed  ·  Claire Talbott responded

    Great news! We’ve added internal statues to the suggestion and analysis export. The following columns have been added to the export:

    suggestion.internal_status.id suggestion.internal_status.name suggestion.internal_status_update.id suggestion.internal_status_update.body suggestion.internal_status_update.created_timestamp suggestion.internal_status_update.created_by_user.id suggestion.internal_status_update.created_by_user.name suggestion.internal_status_update.created_by_user.email_address

  8. 1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Claire Talbott responded

    We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”

  9. Ability to search for ideas through Slack integration

    Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.

    38 votes

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    Completed  ·  Torre Matthew responded

    Hey there,

    See the attached image for a quick preview of how the UserVoice for Slack integration allows you to search for UserVoice Ideas from Slack.

    Thanks,

  10. Update the hosted JIRA Integration to support secure firewall settings.

    Currently the documentation on integrating with JIRA requires companies to expose their JIRA to the entire internet. Need to be able to lock it down by hostname or IP address so that the hole in the firewall is not open to the entire internet. Asking UserVoice Customers to open the firewall to the entire internet puts their organization at risk for compromise.

    2 votes

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  11. Carry over linked VSTS items when suggestions are merged

    If you have a VSTS item linked to Suggestion A, then you merge Suggestion A into Suggestion B, we should then link the VSTS item to Suggestion B. In other words, the "winning" suggestion should inherit the linked VSTS items.

    3 votes

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    Completed  ·  Claire Talbott responded

    Hi everyone! We have rolled out an update to our VSTS integration. If you merge ideas, the parent idea will inherit any VSTS items linked to the merged one.

  12. Add Product Areas for Ideas

    It would be useful to organize Ideas (Suggestions) by Product Area.

    10 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hi 👋


    With Custom Idea Fields, we provide field types, e.g., Text and Select Lists, that give you options for adding Product Areas to your ideas. Give it a try and let us know what you think.    


    Thanks for this feedback.

  13. Partial single word search results should show results

    When searching for part of a single word, return search results that would auto-complete that word.

    Example: Searching "auto" should find ideas with "autocomplete" in the title.

    25 votes

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    6 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hi!

    Search has been updated for better partial word matches. Search results will first do partial word matches on idea title then idea descriptions.

    Thanks,

  14. Show update date in columns in Admin Console

    Be able to sort in the grid by last Updated date. The column picker shows "created/updated" but then only gives the option to show created date.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  15. Default user language settings aligned with the browser settings

    Align the default user language settings with the preferred language setting of the browser.
    Keep-on providing the ability to change this setting afterwards.

    3 votes

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  16. Hubspot Integration

    We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.

    15 votes

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    Completed  ·  Joey P responded

    Thanks for leaving this feedback! We are happy to say that we now offer a Company & Contact data sync service with Hubspot. Please write in to us at support@uservoice.com for more information about getting setup.

  17. Show My Requests

    In the contributor allow the sidebar user to see a list of all of their current requests.

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello there,

    As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.

    In particular, the “My Activity” feed enables team members to see all feedback they’ve captured and the customers they’ve captured in on behalf of.

    More here:
    https://community.uservoice.com/blog/new-contributor-console/

  18. 5 votes

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    Completed  ·  Jared Shaffer responded

    We have released our End User API! With this API, you can authenticate end users and securely perform client-side requests to retrieve and post feedback submissions. You can build a feedback collection channel which will allow your end users to obtain a list of forums, search ideas, submit ideas, and vote on existing ideas!

    If you collect feedback using our API, or one of our Mobile SDKs, or want to collect feedback via a React Native App, check out our documentation to get started. https://developer.uservoice.com/docs/end-user-api/introduction/

  19. Change MRR to Revenue

    Not everyone uses MRR, change the name to Revenue or allow it to be altered, or total numeric traits on a suggestion

    6 votes

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    Completed  ·  Claire Talbott responded

    Hi everyone,

    We are now using Revenue instead of MRR in the application. This allows you to pass the unit of measurement for accounts that bests fits your business needs when it comes to evaluating ideas.

  20. Be able to mention/tag other admins

    It would be nice to be able to tag/@mention your fellow team members when discussing both specific Features and Suggestions. These comments should be 'internal' comments/discussions/mentions and should not be a 'published' comment.

    26 votes

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    3 comments  ·  Ideas  ·  Admin →
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    Completed  ·  Torre Matthew responded

    Hey again,

    Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.

    This is exciting because with internal comments you now have the ability to mention other admins directly on ideas.

    Here’s what you can expect.

    @mention other UserVoice admins on internal comments.

    Reply to internal comments in threads.

    Email and in-app notifications when you’ve been mentioned on a UserVoice idea.

    Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.

    Note: We don’t yet support mentioning contributors or enabling contributors to mention admins.

    Let us know what you think.

    Thanks!

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