General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
-
Idea Insights - See All Ideas Respects Currently Selected Forum Idea Insights - my expectation was that See all ideas button respects the currently selected Forum (not all forums)
1 voteHello,
Selected Forum(s) on the Idea Insights view will now be respected when “See all ideas” is used to access the full Idea grid.
Thanks again for this feedback.
-
Add Admin Avatar to Activity & Moderation Feed Items Display an avatar in Activity & Moderation items done by an Admin (currently only gives Admin name in orange color)
1 voteHey there,
Idea merge entries on the activity and moderation feed now includes the avatar of the admin who performed the action.
Thanks
-
Include both Date and Time on entries in the Activity and Moderation Feed Currently the date is displayed on every entry. It would be additionally useful to expose time as well.
1 voteHey 👋
You can now view time in addition to day on every entry in the activity and moderation feed.
-
Option to force display of username in feedback for SSO<>ADFS authenticated users We're using SSO with ADFS for an internal, corporate Forum. Currently, any ideas/feedback submitted is flagged as being submitted by 'anonymous', unless the user has opted to input a username. Ideally, I'd like the option to have a forum display a username/email address for ideas/comments in all cases. I understand why this may not be relevant for external forums but for internal, corporate forums, I see this as essential.
1 vote -
Provide UV User Search in Contributor Sidebar I'd like the ability to look up a user by their name and account they are associated with instead of only being able to submit based on an email address.
1 voteGood news: you can already do this.
When you invoke the contributor sidebar, click the hamburger menu in the upper left of the sidebar. The top margin turns into a search box for users and accounts.
Thanks for pointing out that this was difficulty to find!
-
allow users to export CSV of their own feedback from the "my feedback" tab Currently a user can see all of their feedback by clicking the "My feedback" option on the side menu. This feedback is spread across multiple pages and the user is unable to sort the feedback. Please allow the user to export this list of feedback into a CSV so that they can view it all on one page and sort by category, forum, etc.
1 voteHey there! When a user goes to their Settings on the web portal (same page containing "My feedback"), they will have an option to export all of their data. This will send the user CSVs of all their data related to their participation within UserVoice.
-
Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
-
In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
-
Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
-
1 vote
Hi there, this is available in our product for use! Refer to this API article for more information. Thanks for your feedback!
-
Solicit feedback for a specific idea Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.
1 voteIn case you missed it, you can now solicit feedback on a specific idea by using our Outreach feature! You can ask for feedback from voters or from other users who may have not yet seen the idea. Read more here.
-
Ability to add custom branding (logo) to the Roadmap In cases where the "Share Roadmap" feature is used to distribute the roadmap internally (or have it displayed in a common area at all times), the ability to have a custom logo inserted on the top left corner of the page would be nice.
1 voteWe have added this feature! The Internal Roadmap will now use your company logo in settings.
It will display on the shared version of the Roadmap that your internal teams view.
To add or update your company logo, go to Settings → Web Portal → And click “Edit” on “Appearance and Features.”
Thank your for your feedback around this, and please continue to share!
-
Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
-
Include Suggestion Title and Description along with the customers comment in emails Include Suggestion Title and Description along with the customers comment in emails
1 voteWe’ve rolled out a feature update for this! When you reply to a comment, the email the user receives will include the idea title, a link to the idea and their original comment.
Thank you for sharing this idea!
-
Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
-
Auto-refresh admin console page when moderating When performing an action to a suggestion that is flagged for moderation, the number of items that need moderation does not automatically update. You should not have to hard refresh the page for the number to change as you work through items.
1 voteWe’ve rolled out an update for this. As you moderate ideas and comments, the badge icon will automatically update to reflect the change. You no longer need to refresh the page!
-
1 vote
Hi everyone! This was a bug in our system, and has been fixed.
If this gives you anymore issues or you have any questions, please, let me know!
-
Please bring back the ability to search in the Views tab. My account has over 700 forums and it is difficult and time consuming to scroll through and find the desired forum.
1 voteThis is fixed. It is possible to filter the forums in the Views tab of Suggestions.
-
1 vote
Great news! We’ve added internal statues to the suggestion and analysis export. The following columns have been added to the export:
suggestion.internal_status.id suggestion.internal_status.name suggestion.internal_status_update.id suggestion.internal_status_update.body suggestion.internal_status_update.created_timestamp suggestion.internal_status_update.created_by_user.id suggestion.internal_status_update.created_by_user.name suggestion.internal_status_update.created_by_user.email_address
-
1 vote
We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”
- Don't see your idea?