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General Feedback

How should we improve our feedback and product management tools?
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  1. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Be able to mention/tag other admins and contributors

    It would be nice to be able to tag/@mention your fellow team members when discussing both specific Features and Suggestions. These comments should be 'internal' comments/discussions/mentions and should not be a 'published' comment.

    24 votes
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    3 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Capture Suggestions on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    6 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Give the option to remove attachments when merging

    We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.

    While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ideas visible to Administrators and Contributors only

    Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.

    1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. 1 vote
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  12. Referrer URL for votes

    Please capture the referrer URL of a vote. I see you capture them for Suggestions.

    1 vote
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  13. When selecting labels, auto select the upper tiers if a lower tier is selected

    When selecting labels, auto select the upper tiers if a lower tier is selected.

    IE
    Category
    >Sub-Category

    If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Claire Talbott responded

    Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.

  14. Remove a user's support (or vote) from an idea

    Would like to be able to remove votes from a suggestion.

    11 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options

    It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sort forums consistently in admin console, web portal, and settings

    In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Product Areas for Ideas

    It would be useful to organize Ideas (Suggestions) by Product Area.

    6 votes
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  18. Show whole SEGMENT column heading in Suggestions

    Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
    Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to enhance search results by creating keyword associations.

    Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

    This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

    7 votes
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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. Increase the number of suggestions and users per page

    Currently 20 results (suggestions or users) show per page.

    8 votes
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    4 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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