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General Feedback

How should we improve our feedback and product management tools?
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183 results found

  1. Sync information between UserVoice to Salesforce

    For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync

    1 vote

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  2. Agile Central Integration, similar to the Jira integration.

    I want to be able to track statuses of items attached to items in Agile Central and Ideas UserVoice.

    1 vote

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  3. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

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    Deferred  ·  Jared Shaffer responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Post Public Comments and Reply to Users on Ideas from Slack integration

    UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".

    1 vote

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  5. 1 vote

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  6. Per-channel Slack integration settings

    Be able to toggle UserVoice features of the Slack integration (like creating new ideas, searching for existing ideas, etc.) on a channel-by-channel basis.

    1 vote

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  7. Add "Moved Idea" event as an event type to stream into a Slack Channel.

    Can you guys add an event to the effect, “moved into category”?
     

    We get requests from multiple channels and they end up in different forums and categories. We (mostly I) then review ideas and move them to their correct destination. But these moves won’t show up in Slack channel for the destination forum/channel. Be great if moving an idea into a category would trigger an event so the idea shows up in its corresponding Slack channel.

    1 vote

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  8. Ability for admin to create a Zendesk ticket in UserVoice

    The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.

    1 vote

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  9. 1 vote

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  10. Change Salesforce numbers in grid to reflect filters

    We change "Reach" numbers and others according to filters, but not those as a result of our Salesforce integration (opportunities, revenue, etc.)

    1 vote

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  11. Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha!

    Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.

    1 vote

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  12. Please provide a Jira integration with no write permissions to Jira.

    Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.

    1 vote

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  13. Integration with Sprout

    Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.

    1 vote

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  14. Be able to use Service Hooks with a specific category

    Be able to choose a specific category when using Service Hooks to push data.

    1 vote

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  15. Show 'no feedback has been captured on this opportunity' message

    Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.

    1 vote

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  16. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. SFDC Feedback & Opportunity Integration doesn't work with Salesforce Professional edition

    Please make the Salesforce Connector compatible with Salesforce Professional Edition.

    1 vote

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  18. Target Process Integration

    Similar functionality as the VSTS / JIRA integration, but for Target Process.

    Uservoice is great, but it's a pain to have to manually link items. Please allow us to share data and push events!

    1 vote

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  19. 1 vote

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  20. Remove disclaimer text in JIra integration notification emails

    The text reads "{anchor: NOTE: This content is auto-generated by the UserVoice add-on configured with uservoice.uservoice.com.com. Any edits you make will be overwritten. " in email notifications from Jira

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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