General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
195 results found
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Reduce the frequency of Salesforce Connector sync The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.
I propose:
1. To check the last modified of only the fields configured in the sync and update if they change.
2. Add a setting to reduce the frequency of the sync.We're incurring extra charges from Salesforce because of this.
2 votes -
Be notified via Slack when assigned to an Idea As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.
2 votes -
Search for Slack channels As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.
Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.
2 votes -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes -
Salesforce integration compatible with Leads Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.
2 votes -
Update Name via Salesforce Connector After a contact is synced, use the connector to update the name of a contact.
2 votes -
SugarCRM integration We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.
2 votes -
2 votes
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Filter ideas by linked work items Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).
2 votes -
2 votes
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Customize Gainsight Messages We would like an option to customize UserVoice generated messages in Gainsight
2 votes -
Gainsight Column in Admin Console As an admin, I'd like the health score from Gainsight displayed in the ideas grid.
2 votes -
2 votes
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Sync information between UserVoice to Salesforce For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync
2 votes -
For Jira Server, don't attribute changes to Jira card to a specific admin The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.
It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.
2 votes -
2 votes
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2 votes
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Integrate with Jira Service Desk Would like to be able to convert feedback to tickets.
2 votes -
Jira projects integration Instead of screens, which is how it currently works
2 votes -
Tag Zendesk tickets where feedback is captured When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured
2 votes
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