General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
200 results found
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Exclude Inactive Contacts from Salesforce Connector Sync Optimize contact sync in salesforce connector by preventing the sync of inactive contacts
2 votes -
Dovetail Integration An integration with dovetail to bolster customer feedback with user research, interview notes, videos and images to help with analysis.
2 votes -
Allow the setting of a DNS override for Jira integration We would like for UserVoice to be able to configure a DNS override that would point our UserVoice instance to a different hostname for the Jira integration
2 votes -
Jira Integration - Surface error if link fails in Jira in the linking dialogue When you link an Idea to Jira, if the Idea fails to populate on the Jira side there's no error surfaced in UserVoice. It fails silently in the background but still populates in UserVoice.
It would be helpful to receive an error in UserVoice as you link it, and then determine if you want to proceed or not.
2 votes -
2 votes
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salesforce objects <> UserVoice Ideas We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.
NPS surveys
Risks
Meetings
Notes
All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…2 votes -
Ability to add attachments from Slack to an idea It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.
It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.
2 votes -
2 votes
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Slack thread summarizer Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.
2 votes -
Rework UI to Handle More Jira Projects Have the ability to search projects within the "Create Jira Issue" dialog within an Idea
2 votes -
Reduce the frequency of Salesforce Connector sync The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.
I propose:
1. To check the last modified of only the fields configured in the sync and update if they change.
2. Add a setting to reduce the frequency of the sync.We're incurring extra charges from Salesforce because of this.
2 votes -
slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
2 votes -
Search for Slack channels As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.
Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.
2 votes -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes -
Salesforce integration compatible with Leads Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.
2 votes -
Update Name via Salesforce Connector After a contact is synced, use the connector to update the name of a contact.
2 votes -
SugarCRM integration We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.
2 votes -
2 votes
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Filter ideas by linked work items Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).
2 votes -
2 votes
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