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General Feedback

How should we improve our feedback and product management tools?
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190 results found

  1. Search for Slack channels

    As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.

    Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.

    2 votes

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  2. Integrate with Service Now

    Make available an integration between UserVoice and Service Now

    2 votes

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  3. Salesforce integration compatible with Leads

    Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.

    2 votes

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  4. Update Name via Salesforce Connector

    After a contact is synced, use the connector to update the name of a contact.

    2 votes

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  5. 2 votes

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  6. Filter ideas by linked work items

    Filter ideas in the grid by whether they have a linked work item (Jira, VSTS/Azure devops).

    2 votes

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  7. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  8. Customize Gainsight Messages

    We would like an option to customize UserVoice generated messages in Gainsight

    2 votes

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  9. Gainsight Column in Admin Console

    As an admin, I'd like the health score from Gainsight displayed in the ideas grid.

    2 votes

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  10. 2 votes

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  11. Sync information between UserVoice to Salesforce

    For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync

    2 votes

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  12. For Jira Server, don't attribute changes to Jira card to a specific admin

    The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.

    It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.

    2 votes

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  13. 2 votes

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  14. 2 votes

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  15. Integrate with Jira Service Desk

    Would like to be able to convert feedback to tickets.

    2 votes

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  16. Jira projects integration

    Instead of screens, which is how it currently works

    2 votes

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  17. Tag Zendesk tickets where feedback is captured

    When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured

    2 votes

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  18. Create NPS Integration with HubSpot

    Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.

    2 votes

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  19. Include Supporter info in Votes Update webhook

    Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)

    2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Snowflake Integration

    As an admin I would like to export data to Snowflake in order to make dashboards in Looker for top issues.

    2 votes

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