General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
189 results found
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Freshservice Integration Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?
3 votes -
3 votes
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Remove deleted VSTS items from Suggestion in UserVoice If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.
3 votes -
3 votes
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Salesforce opp sync show other fields in UserVoice I want to see lost user count vs just revenue
4 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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ClientSuccess Integration Have an integration with ClientSuccess to make it easier for Customer Success to capture feedback.
3 votes -
3 votes
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Zapier event for upvotes I'd like to have you provide a hook to Zapier when ideas are upvoted. I have new ideas being posted to Slack via Zapier, but I lose sight of existing ideas that are trending...
3 votes -
3 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Jira Integration - Surface error if link fails in Jira in the linking dialogue When you link an Idea to Jira, if the Idea fails to populate on the Jira side there's no error surfaced in UserVoice. It fails silently in the background but still populates in UserVoice.
It would be helpful to receive an error in UserVoice as you link it, and then determine if you want to proceed or not.
2 votes -
2 votes
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2 votes
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Ability to add attachments from Slack to an idea It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.
It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.
2 votes -
2 votes
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Slack thread summarizer Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.
2 votes -
Rework UI to Handle More Jira Projects Have the ability to search projects within the "Create Jira Issue" dialog within an Idea
2 votes -
Reduce the frequency of Salesforce Connector sync The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.
I propose:
1. To check the last modified of only the fields configured in the sync and update if they change.
2. Add a setting to reduce the frequency of the sync.We're incurring extra charges from Salesforce because of this.
2 votes -
Be notified via Slack when assigned to an Idea As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.
2 votes -
Search for Slack channels As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.
Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.
2 votes -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes
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