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General Feedback

How should we improve our feedback and product management tools?
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  1. Don't include completed ideas in searches

    I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.

    4 votes

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  2. Ability to set a default status for new suggestions

    Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.

    8 votes

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  3. Be able to add suggestions to merge selection while picking merge target

    Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.

    1 vote

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  4. Be able to share views from within UserVoice

    Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.

    Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.

    12 votes

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    Started  ·  1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Date field on Public Statuses so users know when an idea will be completed

    It will be useful to have a date field on public status updates stating when an idea will be completed. For example, if I apply a status "Started," I would be prompted to enter a date when the idea is expected to be completed.

    This provides a concrete date to the user and the user knows exactly when to expect the feature release.

    3 votes

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  6. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  7. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted.

    Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.

    Today they can see it only if they click on particular idea, but cannot see it right away on main page.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Provide Parent/Child relationship for Merged Items

    Merging ideas is fantastic but to have the idea merged as a comment isn't so good.

    Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.

    6 votes

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  9. Quickly remove labels from list view

    From a list view, have the ability to remove labels quickly. Right now you need to open the labels and scroll to find the label to deselect it. Can we add a "X" to the label button in the list view to remove quickly (or something similar)?

    3 votes

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  10. 3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Search field in merge window is tiny

    I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.

    3 votes

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  12. Indicate that a suggestion was flagged by a user

    When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Filter should have 'and' logic as default

    To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

    At the moment, the number of findings increases if you add more key words.

    But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
    If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

    14 votes

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  14. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. 9 votes

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  16. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Improve work flow for creating new forums

    When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.

    2 votes

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  18. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    4 votes

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  19. Be able to set a customized message on the Private Forum invite email as the default.

    Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    7 votes

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  20. Go to edit mode when entering an idea

    When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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