General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
336 results found
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Filter ideas by Creator Account Currently, an Account page shows all ideas that Account members have voted for; provide a checkbox or other filter to limit this to ideas that Account members have created
1 vote -
Have a column view for Ideas like there is in the Roadmap For Ideas, there only seems to currently be the list view option for this, which is fairly detailed and great, but I'd love to see an option like in the Roadmaps tool where you can have a column view. I'd like to be able to create columns for the individual statuses we have to track multiple products/features. I created an example in the Roadmaps tool and may end up trying to utilize that in some way, but having actual Ideas to drag and drop into different statuses and to be able to track what needs to be actioned on in…
1 vote -
Global Idea Search In the UserVoice Admin Console As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.
12 votes -
Add an option to delete a public status After publishing a public status there is no way to delete it, and if I chose one by mistake, even when I change it to the one I wanted- you can still see the wrong one that was there before that.
Can you add an option to delete a Public status to solve it?5 votes -
Ability to Batch/Bulk update ideas by Feature We would like to batch/bulk update linked ideas as the Feature moves through the Roadmap to keep our users updated.
Currently we need to open each idea individually and update. This is especially problematic since there is not a link to the linked ideas if there aren't comments, so we have to search to find them, and update individually.
5 votes -
View deleted comments Admins should be able to view comments that have been deleted
2 votes -
Ability to see who else is viewing an idea The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.
Thanks for your consideration!
10 votes -
Activity Visuals in Suggestions Grid Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.
3 votes -
Disable internal status Ability to disable the internal status feature
3 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
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Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
5 votesHey there, while we haven't implemented this exact request, we have recently made changes that allow you to:
- Filter the activity and moderation page by ideas with flags
- Sort the idea grid by ideas that have flags that have not yet been cleared
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Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
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Count suggestion creation as customer activity A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.
This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.
6 votes -
2 votes
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Permanently Delete Suggestions -Allow permanent deletion of Suggestions
-Permanently purge soft-deleted Suggestions (potentially on a cadence)
5 votes -
Ability to migrate content between accounts/instances I need the ability to migrate information from one portal to another.
8 votes -
Auto-aggregate feedback from multiple sources Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.
In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.
2 votes -
Allow for automatic archiving based on set rules I'd like the ability to set rules for age of an idea + number of votes to automatically archive to a private forum. Such as, anything older than 4 years with less than 4 votes gets sent to an Archive forum so we have the information, if needed, but don't have to manually do the maintenance work.
4 votes -
Add an Idea ID or identifier to the idea properties With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.
2 votesHello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.
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Be able to navigate between suggestions with short cuts When looking at an issue there is no quick way to go to the next issue. Would be ideal if admins could quickly navigate to the idea with short cuts.
2 votes -
Field placeholder or Prompt for the Description field It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
Alternatively allow configuring a prompt for the description field (as we have for title).3 votes
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