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General Feedback

How should we improve our feedback and product management tools?
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350 results found

  1. Pin ideas on the forums (web portal)

    Admins want to be able to pin or start specific ideas on the forum, so when users visit the web portal, they will see those ideas at the top of the forum. This lets them highlight ideas they want to collect feedback on or call out recently completed ideas they want users to see.

    57 votes

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    6 comments  ·  Ideas  ·  Admin →
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  2. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. 4 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    Our Product Team reviewed this idea, and discussed internally.

    We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.

    While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.

    We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139

  4. Allow multiple categories per idea

    sometimes user ideas overlap with different categories.

    62 votes

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    5 comments  ·  Ideas  ·  Admin →
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  5. Customizable list of words to ignore to improve search results

    I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:

    1. The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.

    2. A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.

    I'd like to be…

    34 votes

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    6 comments  ·  Ideas  ·  Admin →
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  6. Nested categories and sub-categories

    Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"

    Thanks.

    58 votes

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    5 comments  ·  Ideas  ·  Admin →
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  7. Allow profanity filter list to be customized / edited

    The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.

    (The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)

    14 votes

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    0 comments  ·  Ideas  ·  Admin →
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  8. Allow customization of text on portal site/forums

    Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.

    31 votes

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    9 comments  ·  Ideas  ·  Admin →
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  9. Pre-moderation for Ideas, Post-moderation for comments

    It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)

    37 votes

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    6 comments  ·  Ideas  ·  Admin →
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  10. Manually order a forum and category positions

    When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.

    65 votes

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    13 comments  ·  Ideas  ·  Admin →
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